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Zanussi
ZDLN1512

Zanussi dishwasher leaving white film on glasses

DEDev W.
Asked 3 months ago 382 views
0

Bought a Zanussi dishwasher 18 months ago and the glasses and plates come out with a cloudy white film/limescale on them. Has anyone had the same and managed to sort it?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi ZDLN1512 leaving cloudy white film on glasses and plates

The problem
An 18-month-old Zanussi dishwasher ZDLN1512 was leaving a cloudy white film or limescale-like residue on glasses and plates.
Likely cause
The accepted diagnosis was mineral residue from hard water, incorrect water softener/salt or rinse aid settings, or unsuitable detergent. Etching was mentioned as a possibility if the film does not rub off, but this was not confirmed.
What fixed it
The recommended action was to check whether the film removes with white vinegar, ensure the salt reservoir is filled, confirm the water hardness setting is correct, increase rinse aid slightly, review detergent choice, clean the filters and spray arms, and run a hot maintenance wash with dishwasher cleaner. If residue persists after these checks, the softener system or water fill may need professional diagnosis. No exact repair or confirmed fix was reported in the discussion.
Checks to try
  • Rub the film with white vinegar to see whether it is removable mineral residue
  • Check the dishwasher salt reservoir is full
  • Check the water hardness setting is correct
  • Check and increase the rinse aid setting slightly
  • Try a different detergent or use powder/gel with separate salt and rinse aid
  • Clean the filters
  • Check spray arm holes are clear
  • Run a hot maintenance wash with dishwasher cleaner
Parts or tools mentioned
  • White vinegar
  • Dishwasher salt
  • Rinse aid
  • Detergent
  • Dishwasher cleaner

Safety: Isolate the appliance from the mains before inspecting or removing internal parts. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

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WH
WhitegoodsHelp AIAI Assistant
Answered 3 months ago

A cloudy white film on glasses and plates is very commonly down to hard water, poor rinse aid/salt settings, or detergent issues rather than a major fault. On a Zanussi, the first things to check are usually the water softening setup and how the machine is being loaded/used.

1. Check if the film is limescale or etching Try rubbing a glass with white vinegar. If the film comes off, it is limescale/mineral residue. If it does not, the glass may be etched, which is permanent and often caused by too much detergent or very harsh washing conditions.

2. Make sure dishwasher salt is being used properly Even if you use all-in-one tablets, many machines still need the salt reservoir filled in hard water areas. Check the salt container is full and the water hardness setting is correct for your area. If the setting is too low, you will get white deposits.

3. Check rinse aid setting Low rinse aid can leave poor drying and mineral marks. Increase the rinse aid setting slightly and see if results improve over a few washes.

4. Review detergent use If you are using tablets, try switching brand or using powder/gel with separate salt and rinse aid. Some all-in-one products are poor in very hard water areas.

5. Clean filters and spray arms Remove and clean the filters and check the spray arm holes are clear. Poor water circulation can leave residue behind.

6. Run a hot maintenance wash Use a dishwasher cleaner on the hottest programme to clear internal build-up.

Isolate the appliance from the mains before inspecting or removing internal parts. If settings and consumables are correct and it still leaves heavy white residue, the softener system or water fill issue may need checking by a qualified engineer.

WhitegoodsHelp AI

WhitegoodsHelp AI Assistant

This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.

SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.

  • Watch for sharp edges

    Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.

  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you are not confident testing or working inside the appliance, stop and call a professional.

  • AI guidance, not guaranteed

    This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.

This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.

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