Washing Machine Repair Forum

Front and top loaders that won't spin, drain, fill or finish a cycle — plus error codes, bearings and pumps.

Washing machines are one of the hardest-working appliances in any UK home, so faults are common. The problems we see most often are a washing machine not spinning, not draining, not filling with water, leaking, not heating the water, making a loud banging noise on spin, or a door that won't open and stays locked. Many also throw up an error code that points straight to the fault.

Whatever brand you own — Bosch, Beko, Hotpoint, Samsung, Hoover, Whirlpool, Indesit, AEG and more — our community can help you work out what is wrong and whether it is a quick DIY fix or a job for an engineer. Browse the questions below or ask your own; answers come from fellow owners, real engineers, and our WhitegoodsHelp AI Assistant, so you are rarely waiting long.

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Recent Questions

Washing Machines
Samsung

Samsung AddWash WW10T654DLH turn on but freeze (calibration interruption also)

Good morning everyone, I have this Samsung AddWash washing machine, model code WW10T654DLH, with an induction motor. Last week, when starting any program, after LOAD DETECTION,...

TItiziano.tubinino•7 days ago
Washing Machines
Indesit

Disconnecting washing machine

I need to disconnect my washing machine because I'm moving. I have no idea where my stopcock is. My property was built in the 1970's, but a new boiler was put in approximately 1...

CRCrazycatz•17 days ago
Washing Machines
Samsung

Power button not turning on washing machine

Washing machine has no power. I have power going to the main PCB. I have a new PCB, but before connecting, i noticed that the original PCB has a blown glass fuse. I cannot find...

AGagb301166•21 days ago
AI answer
Washing Machines
Beko

Can this washer be repaired?

During the final spin smoke started pouring out of the drum. After emptying it the drum will barely move. There are some really tiny bits of white stuff - rubber? - on the cloth...

STstr16•28 days ago
AI answer
Washing Machines
Hotpoint

Hotpoint F7 E2 Fault

Washer starts fills then sits there doesn't spin and fault code F7 E2 appears. Stripped machine, tested motor windings all ok and balanced. Heater elements test ok. Motor is...

DAdavidclements3101•about 2 months ago

Can't find your fault?

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AI answer
Washing Machines
Bosch

My Bosch washing machine is stuck on 33 minutes remaining

It won't go past 33 minutes remaining. This is a link to a spare part [link removed]

JAjakah43322•about 2 months ago
Washing Machines
Bosch

Bosch washing machine door lock accidentally triggered with the door open – how I reset it

I’m posting this in case someone runs into the same problem. On my Bosch washing machine, the door-lock mechanism was accidentally pushed into the locked position with a screwd...

J J J.•about 2 months ago
Washing Machines
Baumatic

Cant identify the correct replacement carbon brushea

Hi, im goping someone can help. I'm looking for replacement motor carbon brushes for a Baumatic BWMI148D-80 washing machine. The motor details are: •Wolong HCD63/52A13 (AL) •Mot...

FAfatbackbeccy•about 2 months ago
Solved
Washing Machines
LG

LG washing machine making intermittent noise — video link included

Machine is 15 years old, but very light usage. Please see video with sound link below. Could be the water pump? Seems to be operating OK apart from the noise, eg: tumbling & spi...

PEpeterspencer•2 months ago
AI answer
Washing Machines
Toshiba

Washing machine beeps then shuts down

Hello, After pressing the On button ,my washing machine beeps a few times then shuts down. I have to unplug it from then wall socket the plug in back in after 2-3 minutes . i...

DNDnair•2 months ago

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

AI answer
Washing Machines
Candy

Candy washing machine below slip

I can hear the motor spinning but not the drum. I have removed the back plate and can see the belt is pressed up against the plastic part of the drum and this restricts the spin...

MAmattandharris•3 months ago
AI answer
Washing Machines
Electra

No longer starts.

No longer starts. The power button lights up but the cycle doesn't start. We have cleaned the filter and turned it on and off again.

GAgavif31370•3 months ago
AI answer
Washing Machines
LG

Mould keeps building up in my washing machine tray

We use it regularly, probably 2-3 times a week... And we constantly leave the drum door open after a wash and we don't let wet clothes sit inside for ages. However we seem to co...

CEcemor22373•3 months ago
Washing Machines
AEG

AEG Loud Knocking on Spin

Very loud knocking from top of the rear of the drum. Removed the top cover plate. The plastic drum surround at the top rear, inside behind the stainless metal bowl knocks defini...

PEPeter M.•3 months ago
AI answer
Washing Machines

Bosch Serie 6 washing machine showing E18 and won't drain

My Bosch Serie 6 WAU28T64GB has stopped mid-cycle with an E18 error and there's water left in the drum. I've checked the obvious — the door seal looks clean — but I can't find...

CUCurious•3 months ago

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

AI answer
Washing Machines

Samsung washing machine drum banging loudly on spin

Samsung Ecobubble WW90T534DAW makes a loud knocking/banging noise on the fast spin, especially with towels. Smaller loads are quieter. Could the shock absorbers or bearings be...

PEPeterC•3 months ago
AI answer
Washing Machines

Whirlpool washer stuck on lock symbol, door won't open

Whirlpool FreshCare FFB9448WVUK finished its cycle but the door stays locked and the padlock icon is still lit. Switched it off at the wall for 10 minutes, no luck. Is there a...

GUGuest Roy•3 months ago
Solved
Washing Machines
Bosch

Bosch idos wiring harness

Hi, I have been having issues with my bosch series 8 washing machine WAWH8660. The machine kept beeping with error code 00 and 81. I replaced the idos tray which seemed to work...

SBSb82•9 months ago
Solved
Washing Machines
Hotpoint

Hotpoint BI WMHG 81484 UK

Hi, I am a very technical person but not a washing machine engineer, I have a Hotpoint BI WMHG 81484 UK washing machine which is a few years old and is used a lot. Just recently...

JUjulianhaines•9 months ago
Solved
Washing Machines
Hoover

Hoover H-Wash & Dry 350. HELP !

We have just bought a new Hoover H-Wash & Dry 350, i have removed all the transport bolts and done what is said in the manual. We have used the machine a few times but i had to...

TEtezb•11 months ago

Common washing machine problems

Why is my washing machine not spinning?

An unbalanced or too-large load, a blocked drain pump, or a worn carbon brush or motor fault can all stop the drum spinning. Many machines won't spin until they have drained, so a drainage problem can show up as a spin fault too. Post your model and exactly what the machine does and we'll help you narrow it down.

Why is my washing machine not draining?

A blocked filter, a kinked or blocked drain hose, or a faulty drain pump are the usual causes of water left in the drum. The pump filter behind the small flap at the bottom front is the first thing to check and clean. Tell us your brand and model and we can talk you through it.

Why won't my washing machine door open?

Most front-loaders keep the door locked until the drum has drained and stopped, and for a minute or two after a cycle ends. If it stays locked, there may be water still inside, a faulty door interlock, or a control board fault. Let us know the model and any error code showing.

Why is my washing machine leaking water?

Leaks usually come from the door seal, the detergent drawer, a split hose, or the pump. Where the water appears tells you a lot, so describe where you see it and when it happens. We'll help you trace the source before you call anyone out.

What do washing machine error codes mean?

Each brand uses its own codes — Bosch E-codes, Hotpoint F-codes, Samsung letter codes and so on — and each one points to a specific fault. Post the exact code and your model and we can tell you what it means and what to check first.

Not seeing your fault? Ask the community and get a tailored answer for your exact model.

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