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Washing Machine Repair Forum

Front and top loaders that won't spin, drain, fill or finish a cycle - plus error codes, bearings and pumps.

Washing machines are one of the hardest-working appliances in any UK home, so faults are common. The problems we see most often are a washing machine not spinning, not draining, not filling with water, leaking, not heating the water, making a loud banging noise on spin, or a door that won't open and stays locked. Many also throw up an error code that points straight to the fault.

Whatever brand you own - Bosch, Beko, Hotpoint, Samsung, Hoover, Whirlpool, Indesit, AEG and more - our community can help you work out what is wrong and whether it is a quick DIY fix or a job for an engineer. Browse the questions below or ask your own; answers come from fellow owners, real engineers, and our WhitegoodsHelp AI Assistant, so you are rarely waiting long.

Got a washing machine fault?

Describe your problem and get free help from UK engineers and experienced DIYers - most questions get a reply within hours.

Recent Questions

Washing Machines
Hisense
MEAsked by meganormerod2000

Hisense washing machine not working

Hi, our Hisense washing machine has been playing up for a few weeks. It started with the drum juddering as if it was getting stuck and machine a loud noise. I checked the belt a...

Latest reply 1 day ago by WhitegoodsHelp AI
Washing Machines
AEG
UGAsked by ugodddd

No water in the drum after EF3 fault

Subject: AEG L7FBE49BSA – EF3 error, Aqua Control activated, machine no longer takes water Hello, I need technical assistance with my AEG L7FBE49BSA washing machine. Model: L...

Latest reply 3 days ago by Washdoctor
Washing Machines
Hisense
ARAsked by a R.

Hisense washing machine 001 code

Hi. I have a new Hicence washing machine WF5S1245BB. Error 001 and Pacifica changed thr electronic front panel, the door latch and the motor but still won't start up. Water out...

Latest reply 5 days ago by a R.
Washing Machines
LG
LEAsked by lenny541

LG F1222TD PCB

I have an LG F1222TD, main PCB, failure. Code should be 6871ER1081F due to being no longer available looking for a replacement. I believe that a board ending in Q or X should be...

Latest reply 7 days ago by lenny541
Washing Machines
Bosch
DSAsked by dscsim59

Bosch series 6 washer / drier stuck on 0.00 time and will not respond to any button

My Bosch series 6 washer drier is stuck. It finished a 15 minute gentle dry programme but when it reached 0.00 it stopped and refused all requests to do anything else. I can’t o...

Latest reply 11 days ago by WhitegoodsHelp AI

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Solved
Washing Machines
JBAsked by jbromley

Rubber seal damage between inner and outer drum - usable while waiting for repair?

Hi, I've tried the troubleshooting guides for common problems, but haven't been able to work out the answer to this. I'm hoping someone here can help. I recently completed a was...

Latest reply 12 days ago by I R Tubes
Washing Machines
Miele
PDAsked by Phil D.

Miele WEG365 WCS: drain fault and pump cavitation after transport - looking for W1/PowerWash expertise

I’m looking for guidance from anyone familiar with the hydraulic layout of the Miele W1 PowerWash system. Machine Miele WEG365 WCS PWash, 9 kg Type: HW20-W Machine/product n...

Latest reply 13 days ago by Washdoctor
Solved
Washing Machines
Bosch
GEAsked by Georges

Bosch WVG30461GB/01 won't lock and start

Hello, It is my first post here, and I hope I will find some help about this matter. I have this washing machine Bosch WVG30461GB, which started acting up a while back. So I'd c...

Latest reply 15 days ago by Washdoctor
Washing Machines
ICAsked by icjkirker

Water leaking from drain filter

I’ve cleaned out my drain filter and know there is water leaking when it’s filling up

Latest reply 20 days ago by WhitegoodsHelp AI
Washing Machines
Hoover
MPAsked by Mark P.

Hoover Wsahing Machine NOT filling with ENOUGH water

On normal wash cycle (e.g. Rapid Care 44') the machine adds water three separate times. However, once complete the water inside the drum is not visible and does not cover ANY of...

Latest reply 25 days ago by WhitegoodsHelp AI

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

Washing Machines
Bosch
M.Asked by m.c.barbour

Bosch washing machine only spins sometimes

My washing machine misses out the spin cycle sometimes but works other times

Latest reply 26 days ago by Bilal
Washing Machines
Meile
SIAsked by sinbad1900

Water leaking from drawer of Meile washing machine

I have a Meile Premier Plus which must be 16 + years old but is still functioning ok apart from this one problem. Water leaks from the drawer only halfway through the filling u...

Latest reply about 1 month ago by WhitegoodsHelp AI
Washing Machines
Samsung
TIAsked by tiziano.tubinino

Samsung AddWash WW10T654DLH turn on but freeze (calibration interruption also)

Good morning everyone, I have this Samsung AddWash washing machine, model code WW10T654DLH, with an induction motor. Last week, when starting any program, after LOAD DETECTION,...

Latest reply about 2 months ago by WhitegoodsHelp AI
Washing Machines
Indesit
CRAsked by Crazycatz

Disconnecting washing machine

I need to disconnect my washing machine because I'm moving. I have no idea where my stopcock is. My property was built in the 1970's, but a new boiler was put in approximately 1...

Latest reply 2 months ago by Washdoctor
Washing Machines
Samsung
AGAsked by agb301166

Power button not turning on washing machine

Washing machine has no power. I have power going to the main PCB. I have a new PCB, but before connecting, i noticed that the original PCB has a blown glass fuse. I cannot find...

Latest reply 2 months ago by Washdoctor

Can't find your fault?

Ask about your washing machine and get a tailored answer from our community.

AI answer
Washing Machines
Beko
STAsked by str16

Can this washer be repaired?

During the final spin smoke started pouring out of the drum. After emptying it the drum will barely move. There are some really tiny bits of white stuff - rubber? - on the cloth...

Latest reply 2 months ago by WhitegoodsHelp AI
Solved
Washing Machines
LG
RAAsked by rajeewadesilva

LG Washer displaying an tE error

Hi All, Greetings from Sri Lanka.!!! I'm a newbie for this forum joined here to seek your good advice. My Washing Machine "LG FC1408S3E" Initially, it displayed an error "tE" wh...

Latest reply 3 months ago by Róbert R.
AI answer
Washing Machines
Hotpoint
DAAsked by davidclements3101

Hotpoint F7 E2 Fault

Washer starts fills then sits there doesn't spin and fault code F7 E2 appears. Stripped machine, tested motor windings all ok and balanced. Heater elements test ok. Motor is...

Latest reply 3 months ago by WhitegoodsHelp AI
AI answer
Washing Machines
Bosch
JAAsked by jakah43322

My Bosch washing machine is stuck on 33 minutes remaining

It won't go past 33 minutes remaining. This is a link to a spare part [link removed]

Latest reply 3 months ago by WhitegoodsHelp AI
Washing Machines
Bosch
JJAsked by J J.

Bosch washing machine door lock accidentally triggered with the door open - how I reset it

I’m posting this in case someone runs into the same problem. On my Bosch washing machine, the door-lock mechanism was accidentally pushed into the locked position with a screwd...

Latest reply 3 months ago by WhitegoodsHelp AI

Common washing machine problems

Why is my washing machine not spinning?

An unbalanced or too-large load, a blocked drain pump, or a worn carbon brush or motor fault can all stop the drum spinning. Many machines won't spin until they have drained, so a drainage problem can show up as a spin fault too. Post your model and exactly what the machine does and we'll help you narrow it down.

Why is my washing machine not draining?

A blocked filter, a kinked or blocked drain hose, or a faulty drain pump are the usual causes of water left in the drum. The pump filter behind the small flap at the bottom front is the first thing to check and clean. Tell us your brand and model and we can talk you through it.

Why won't my washing machine door open?

Most front-loaders keep the door locked until the drum has drained and stopped, and for a minute or two after a cycle ends. If it stays locked, there may be water still inside, a faulty door interlock, or a control board fault. Let us know the model and any error code showing.

Why is my washing machine leaking water?

Leaks usually come from the door seal, the detergent drawer, a split hose, or the pump. Where the water appears tells you a lot, so describe where you see it and when it happens. We'll help you trace the source before you call anyone out.

What do washing machine error codes mean?

Each brand uses its own codes - Bosch E-codes, Hotpoint F-codes, Samsung letter codes and so on - and each one points to a specific fault. Post the exact code and your model and we can tell you what it means and what to check first.

Not seeing your fault? Ask the community and get a tailored answer for your exact model.

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