Washing Machine Repair Help
Front and top loaders that won't spin, drain, fill or finish a cycle — plus error codes, bearings and pumps.
Washing machines are one of the hardest-working appliances in any UK home, so faults are common. The problems we see most often are a washing machine not spinning, not draining, not filling with water, leaking, not heating the water, making a loud banging noise on spin, or a door that won't open and stays locked. Many also throw up an error code that points straight to the fault.
Whatever brand you own — Bosch, Beko, Hotpoint, Samsung, Hoover, Whirlpool, Indesit, AEG and more — our community can help you work out what is wrong and whether it is a quick DIY fix or a job for an engineer. Browse the questions below or ask your own; answers come from fellow owners, real engineers, and our WhitegoodsHelp AI Assistant, so you are rarely waiting long.
Recent Questions
Hotpoint F7 E2 Fault
Washer starts fills then sits there doesn't spin and fault code F7 E2 appears. Stripped machine, tested motor windings all ok and balanced. Heater elements test ok. Motor is...
My Bosch washing machine is stuck on 33 minutes remaining
It won't go past 33 minutes remaining. This is a link to a spare part [link removed]
Bosch washing machine door lock accidentally triggered with the door open – how I reset it
I’m posting this in case someone runs into the same problem. On my Bosch washing machine, the door-lock mechanism was accidentally pushed into the locked position with a screwd...
Cant identify the correct replacement carbon brushea
Hi, im goping someone can help. I'm looking for replacement motor carbon brushes for a Baumatic BWMI148D-80 washing machine. The motor details are: •Wolong HCD63/52A13 (AL) •Mot...
LG washing machine making intermittent noise — video link included
Machine is 15 years old, but very light usage. Please see video with sound link below. Could be the water pump? Seems to be operating OK apart from the noise, eg: tumbling & spi...
Washing machine beeps then shuts down
Hello, After pressing the On button ,my washing machine beeps a few times then shuts down. I have to unplug it from then wall socket the plug in back in after 2-3 minutes . i...
Candy washing machine below slip
I can hear the motor spinning but not the drum. I have removed the back plate and can see the belt is pressed up against the plastic part of the drum and this restricts the spin...
No longer starts.
No longer starts. The power button lights up but the cycle doesn't start. We have cleaned the filter and turned it on and off again.
Mould keeps building up in my washing machine tray
We use it regularly, probably 2-3 times a week... And we constantly leave the drum door open after a wash and we don't let wet clothes sit inside for ages. However we seem to co...
AEG Loud Knocking on Spin
Very loud knocking from top of the rear of the drum. Removed the top cover plate. The plastic drum surround at the top rear, inside behind the stainless metal bowl knocks defini...
Bosch Serie 6 washing machine showing E18 and won't drain
My Bosch Serie 6 WAU28T64GB has stopped mid-cycle with an E18 error and there's water left in the drum. I've checked the obvious — the door seal looks clean — but I can't find...
Samsung washing machine drum banging loudly on spin
Samsung Ecobubble WW90T534DAW makes a loud knocking/banging noise on the fast spin, especially with towels. Smaller loads are quieter. Could the shock absorbers or bearings be...
Whirlpool washer stuck on lock symbol, door won't open
Whirlpool FreshCare FFB9448WVUK finished its cycle but the door stays locked and the padlock icon is still lit. Switched it off at the wall for 10 minutes, no luck. Is there a...
Bosch idos wiring harness
Hi, I have been having issues with my bosch series 8 washing machine WAWH8660. The machine kept beeping with error code 00 and 81. I replaced the idos tray which seemed to work...
Hotpoint BI WMHG 81484 UK
Hi, I am a very technical person but not a washing machine engineer, I have a Hotpoint BI WMHG 81484 UK washing machine which is a few years old and is used a lot. Just recently...
Hoover H-Wash & Dry 350. HELP !
We have just bought a new Hoover H-Wash & Dry 350, i have removed all the transport bolts and done what is said in the manual. We have used the machine a few times but i had to...
Washing machine grinding sound before drum spins- is it definitely the bearings??
I've got a Beko washer dryer and it makes a grinding sound when I switch it on. Thing is, it seems to happen before the drum spins, and it doesn't seem to happen on every settin...
Simens machine freezes after exactly 35 seconds
For the past week, I’ve been experiencing an issue with my washing machine where it freezes exactly 35 seconds after being switched on, without showing any error code. Model det...
Key symbol and circular symbol with small and large water droplets on Bosch Series 6 Anti-Stain washing machine
Hello Machine won't start, showing symbols as per subject matter headline. The lock one stays on, the circular one goes off after 2 seconds. Can't select any programme to change...
Beko YT124PT44MW no programme will run
Hi all, Hoping someone could help with a problematic Beko WY124PT44MW inverter washing machine. Basically the machine will power on but the programmes will not work. Strangely e...
Common washing machine problems
Why is my washing machine not spinning?
An unbalanced or too-large load, a blocked drain pump, or a worn carbon brush or motor fault can all stop the drum spinning. Many machines won't spin until they have drained, so a drainage problem can show up as a spin fault too. Post your model and exactly what the machine does and we'll help you narrow it down.
Why is my washing machine not draining?
A blocked filter, a kinked or blocked drain hose, or a faulty drain pump are the usual causes of water left in the drum. The pump filter behind the small flap at the bottom front is the first thing to check and clean. Tell us your brand and model and we can talk you through it.
Why won't my washing machine door open?
Most front-loaders keep the door locked until the drum has drained and stopped, and for a minute or two after a cycle ends. If it stays locked, there may be water still inside, a faulty door interlock, or a control board fault. Let us know the model and any error code showing.
Why is my washing machine leaking water?
Leaks usually come from the door seal, the detergent drawer, a split hose, or the pump. Where the water appears tells you a lot, so describe where you see it and when it happens. We'll help you trace the source before you call anyone out.
What do washing machine error codes mean?
Each brand uses its own codes — Bosch E-codes, Hotpoint F-codes, Samsung letter codes and so on — and each one points to a specific fault. Post the exact code and your model and we can tell you what it means and what to check first.
