Cookers, Ovens, Hob Repair Help
Fan ovens, gas and electric cookers and hobs — no heat, uneven cooking, fault codes and element failures.
Cookers, ovens and hobs cover a lot of ground, but the faults cluster. The most common problems are an oven not heating, an oven not getting hot enough or taking too long, the fan not working, the grill not working, an induction or ceramic hob not working or flashing errors, or an oven door that will not close or seal.
Whatever you own — electric, gas, dual fuel or induction, from Bosch, Neff, Hotpoint, Beko, AEG, Stoves and more — our community can help. Browse the questions below or ask your own; answers come from fellow owners, real engineers, and our WhitegoodsHelp AI Assistant. For any gas fault, always use a Gas Safe registered engineer.
Recent Questions
Neff oven grill not working
Bought a Neff oven 6 months ago and the main oven works fine but the grill element stays stone cold. Has anyone had the same and managed to sort it?
Beko cooker gas oven won't stay lit, any ideas?
I've got a Beko cooker that's around a year old and the gas oven lights then goes straight out and won't hold. Any idea what's causing this?
Bosch hob buzzing loudly with a pan on
I've got a Bosch hob that's 3 years old and it makes a loud buzzing/humming noise when a pan is on it. Has anyone had the same and managed to sort it?
Help - Hotpoint oven grill not working
My Hotpoint oven, a few months old — the main oven works fine but the grill element stays stone cold. Would really appreciate any advice before I fork out…
Candy oven not reaching temperature
My Candy oven (FCP602X), nearly 2 years old — it heats a little but never gets up to the set temperature and takes forever. Is this something I can fix…
Can't find your fault?
Ask about your cookers, ovens, hob and get a tailored answer from our community.
Beko cooker timer won't let the oven come on
Bought a Beko cooker (EDG506W) 6 months ago and I think the programmer needs setting to manual or the oven won't start, and I can't work it out. Would…
Help - Indesit hob touch controls not responding
Hoping someone can help with my Indesit hob (VIA 640 C) — the touch controls don't respond, or behave erratically. Really hoping it's a cheap fix.
Help - Bosch oven not reaching temperature
I've got a Bosch oven that's just over a year old and it heats a little but never gets up to the set temperature and takes forever. Really hoping it's a…
Zanussi cooker oven door glass has shattered
Bought a Zanussi cooker (ZCG43250XA) 6 months ago and the inner door glass has cracked/shattered into bits. What should I check first?
Help - Stoves oven oven light not working
I've got a Stoves oven that's 2 years old and the internal oven light has stopped working. Is this something I can fix myself or do I need an engineer?
Can't find your fault?
Ask about your cookers, ovens, hob and get a tailored answer from our community.
Zanussi cooker oven door glass has shattered
My Zanussi cooker (ZCG43250XA), just over a year old — the inner door glass has cracked/shattered into bits. Any idea what's causing this?
Neff hob one gas burner won't light
My Neff hob, a couple of years old — one burner won't light at all, while the others are fine. Really hoping it's a cheap fix.
Hisense cooker oven door glass has shattered
Hoping someone can help with my Hisense cooker — the inner door glass has cracked/shattered into bits. Grateful for any pointers, thanks.
AEG oven fan working but element not getting hot
AEG BPK355020M built-in oven: the fan runs and the light comes on, but it never reaches temperature — barely warm after 30 minutes. Grill element glows red fine. Is the fan...
Stoves cooker gas oven won't stay lit
My Stoves cooker (Richmond 600E), nearly 2 years old — the gas oven lights then goes straight out and won't hold. Would really appreciate any advice…
Can't find your fault?
Ask about your cookers, ovens, hob and get a tailored answer from our community.
AEG hob buzzing loudly with a pan on
Bought a AEG hob (HK654070FB) two years ago and it makes a loud buzzing/humming noise when a pan is on it. What should I check first?
Help - Zanussi oven not reaching temperature
My Zanussi oven (ZOHNX3X1), nearly 2 years old — it heats a little but never gets up to the set temperature and takes forever. Is this something I can fix…
Hisense oven grill not working?
I've got a Hisense oven (BSA5221AXUK) that's nearly 2 years old and the main oven works fine but the grill element stays stone cold. Is this a common…
Candy cooker timer won't let the oven come on?
I've got a Candy cooker that's a couple of years old and I think the programmer needs setting to manual or the oven won't start, and I can't work it out.…
Neff hob buzzing loudly with a pan on?
Hoping someone can help with my Neff hob — it makes a loud buzzing/humming noise when a pan is on it. What should I check first?
Common oven problems
Why is my oven not heating up?
No heat in an electric oven is usually a failed heating element (often visibly blistered or split), a faulty thermostat, or a tripped or blown supply. If the fan runs but there is no heat, the element is the prime suspect. Tell us the model and whether the grill still works.
Why is my oven not getting hot enough?
An oven that is weak or cooks unevenly often has a failing element, a worn thermostat reading the wrong temperature, or a fan not circulating heat properly. A cheap oven thermometer will confirm how far off it is. Let us know what you find.
Why has my induction hob stopped working?
Induction hobs flash error codes for the wrong pan (not magnetic), overheating, a power-supply fault, or a cracked surface. Check a magnet sticks firmly to your pan base first. Post the exact error code and model and we can explain it.
Why won't my oven grill work?
A dead grill is usually a failed grill element or its own thermostat or cut-out, separate from the main oven element. If the oven heats but the grill does not, that points to the grill element. Tell us the model and we can guide you.

