Fridge Freezer Repair Forum
Not cooling, over-freezing, water leaks, noisy compressors and frost build-up on all fridge and freezer types.
Fridge freezers run constantly, so cooling and frost faults are common. The problems we see most are a fridge not cooling, a freezer not freezing, food freezing when it should not (too cold), water leaking inside or onto the floor, heavy frost or ice build-up, a buzzing or clicking noise, or the interior light not working.
Whatever brand you own - Beko, Samsung, Hotpoint, Bosch, LG, Hisense and more - our community can help you decide what is wrong and whether it is worth fixing. Browse the questions below or ask your own; answers come from fellow owners, real engineers, and our WhitegoodsHelp AI Assistant.
Recent Questions
The Frost Free Freezer is icing up badly.
The Frost Free Freezer is icing up badly. Either magnetic door seal, thermostat or sensor have failed. The fridge and freezer still maintain required temperatures.
SMEG fridge/freezer thermostat replacement
During the recent heatwave and even since the temperature has dropped again, I noticed my fridges had warmed up. I have two of these APFF50AP fridge freezers and, in both cases...
Samsung fridge making noises and not cooling
Samsung fridge making noises and not cooling in the fridge, freezer seems fine
Common fridge freezer problems
Why is my fridge not cooling?
If the fridge is warm but the freezer is fine, common causes are a blocked airflow vent, a failed evaporator fan, a frosted-up coil, or a thermostat fault. If both sections are warm, suspect the compressor or a refrigerant fault. Tell us which parts are warm and the model.
Why is my fridge freezing food?
Food freezing in the fridge usually means the thermostat is set too low, the airflow damper has failed, or items are sitting right by the cold air outlet at the back. Try a middle setting and move food away from the back wall. Let us know your model if it continues.
Why is there water at the bottom of my fridge?
Water pooling inside is normally a blocked defrost drain - it usually clears with warm water poured down the drain hole at the back of the fridge. Water on the floor can be the same drain or a door seal letting warm, moist air in. Describe where it appears.
Why is my freezer icing up?
Excess frost is usually a door seal that is not sealing, the door being opened too often, or a failed auto-defrost (heater or sensor) on frost-free models. Check the seal grips a sheet of paper all the way round. Tell us the brand and model.