Hoover fridge freezer fridge freezing my food

If the appliance is only about a year old, it is usually well worth pursuing as a repair rather than replacing it. Fridge sections freezing food at the back is commonly caused by either poor air circulation/use issues, a thermostat or temperature sensor fault, or a problem with the damper/control letting too much cold air into the fridge.

Before checking anything internal, isolate the appliance from the mains. Any mains electrical testing or sealed refrigeration work should be left to a qualified engineer.

1. Check how food is stored Don’t let packs touch the back wall. On many fridge freezers, the coldest area is right at the rear, so items against it can freeze even when the overall setting looks normal.

2. Check the temperature setting If it has a numerical setting, try reducing it slightly. If it has a display, aim for about 4 to 5°C in the fridge. If possible, place a fridge thermometer in a glass of water on the middle shelf and see what temperature it actually reaches.

3. Look for frost, ice, or blocked vents If there is ice build-up at the back panel or around air vents, airflow can be affected and cause overcooling in one area. A full defrost may help if ice is present.

4. Check the door seal and door closing A poor seal can confuse temperature control and make the appliance run excessively. Make sure the door shuts properly and the seal is clean and gripping all round.

5. If it still freezes food The likely faults are the fridge thermistor/temperature sensor, control board, or air damper assembly. On a one-year-old Hoover, I would first check the warranty or retailer rights before paying privately.

So yes, usually worth repairing, but at this age I’d strongly suggest contacting Hoover or the retailer first.

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