Candy fridge freezer freezer drawers frozen solid

If the drawers are frozen in place on a 6‑month‑old Candy, the usual cause is excess ice building up around the drawer fronts, runners or behind the drawers, rather than the drawers themselves being faulty.

1. Switch it off and leave the freezer door open Isolate the appliance from the mains first. Put towels down and let it fully defrost for several hours, or ideally overnight. Don’t force the drawers out or chip at the ice with anything sharp, as the liner or evaporator pipework can be damaged.

2. Check the door seal carefully Once defrosted, inspect the freezer door gasket all the way round. If it’s not sealing properly, warm moist air gets in and creates heavy ice. Look for gaps, twists, food preventing closure, or a door that needs a firmer push to shut.

3. Check how full the drawers are and whether anything is stopping the door closing Overpacked drawers, bags trapped between the drawer and frame, or shelves not sitting correctly can stop the door sealing fully without it being obvious.

4. Look for where the ice is forming Ice mainly at the front or around the drawers often points to warm air ingress via the seal or door being left slightly ajar. Heavy frost building from the back panel area can suggest a defrost issue or airflow problem.

5. Because it’s only 6 months old If the icing quickly returns after a full defrost, I’d be thinking possible door seal/alignment problem or a fault in the automatic defrost system if fitted. At that age, it should really be checked under the manufacturer’s guarantee.

If you need to inspect any internal parts, keep it isolated from the mains, and use a qualified engineer for mains or sealed refrigeration work. Given the age, I’d contact Candy first.

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