Candy dishwasher tablet not dissolving
Bought a Candy dishwasher a couple of years ago and the detergent tablet is left sitting in the dispenser undissolved at the end. Has anyone had the same and managed to sort it?
1 Answer
If the tablet is still sitting in the dispenser at the end, the usual causes are either the dispenser flap not opening properly, poor water circulation, or the wash not getting hot enough. A few simple checks should narrow it down.
1. Check the dispenser door/flap Make sure nothing in the lower basket or a large plate/pan is blocking the dispenser from opening during the wash. Also check for detergent residue making the flap sticky.
2. Try a short test wash and listen Run a cycle with the machine empty and a tablet in the dispenser. After 10–20 minutes, carefully open the door and see whether the flap has opened. If it has not, the dispenser mechanism or release solenoid may be faulty.
3. Check the spray arms Remove and clean both spray arms. If the holes are blocked, water may not be reaching the dispenser properly. Also make sure the arms spin freely and are not catching on dishes.
4. Check water heating If the dishwasher is washing cold, tablets often do not dissolve properly. At a point in the main wash, the water should feel hot/steamy when opened carefully. If not, there may be a heater, thermostat/NTC, or control fault.
5. Check filters and water fill Clean the filters in the base and make sure the machine is filling with enough water. Low water level can reduce spray pressure.
6. Try powder or a fresh tablet Old tablets can go hard and fail to dissolve. A quick test with powder detergent can help rule that out.
Isolate the dishwasher from the mains before inspecting or removing any internal parts. If the dispenser is not releasing, or it is not heating properly, it would be best to have a qualified appliance engineer test it.
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This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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