miele novotronic W970, rinse light flashing

On these older Miele Novotronic models, a flashing rinse light often points to the machine detecting a fault during the motor/tumble stage rather than a simple fill or drain problem. If water fills and drains normally, your suspicion about the drum not turning is a sensible place to start.

1. Isolate the appliance from the mains first before removing any panels or inspecting internal parts.

2. Check whether the drum turns freely by hand. If it is stiff, noisy, or feels jammed, look for a seized drum bearing, foreign object, or something trapped between drum and tub. If it turns smoothly, the fault is more likely motor-related.

3. Listen when it should tumble. If you hear a click or hum but no movement, common causes are worn motor carbon brushes, a faulty motor, wiring issue, or control fault. On a machine of this age, carbon brushes are a strong possibility if it has a brushed motor.

4. Inspect the drive belt. If the motor runs but the drum does not move, the belt may be broken or off. If the belt is intact, check the motor connections and belt tension.

5. Look at the motor brushes if accessible. If they are very short or unevenly worn, replacement may restore normal operation. However, not all versions use the same motor setup, so it is worth checking before buying parts.

6. Is it worth repairing? Usually yes, if it is only brushes or a belt. If it turns out to be the control module, motor, or drum bearings, the cost may outweigh the value unless the machine is otherwise in excellent condition.

If you are not confident with live electrical testing, motor work, or wiring checks, get a qualified engineer to diagnose it properly.

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