Help - Hotpoint oven grill not working
My Hotpoint oven, a few months old — the main oven works fine but the grill element stays stone cold. Would really appreciate any advice before I fork out for a callout.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint oven grill stays cold while main oven works
- The problem
- A Hotpoint oven only a few months old had a working main oven but the grill element stayed completely cold.
- Likely cause
- The discussion suggests a fault in the grill circuit. The most strongly supported possibilities were a failed grill element, its wiring/connections, or the selector switch/thermostat/control. The exact fault was not confirmed.
- What fixed it
- Recommended checks were to confirm the controls were set correctly to a grill function with the grill control turned up, then look for signs of life such as an indicator neon or thermostat/selector click. If isolated from the mains, the grill element could be visually inspected for splits, burn marks, bubbling or a blown section. Because the appliance was only a few months old, the main recommendation was to check the warranty and contact Hotpoint rather than pay for a private repair. No completed repair was confirmed in the thread.
- Checks to try
- Confirmed grill setting selected
- Grill thermostat/power control turned up
- Whether grill indicator neon comes on
- Whether a thermostat or selector click is heard
- Visual inspection of grill element for splits, burn marks, bubbling or a blown section
- Check warranty status
Safety: Do not remove covers while the appliance is live. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
If the main oven heats normally but the grill stays completely cold, the fault is usually in the grill circuit rather than the supply to the cooker. On a fairly new Hotpoint, it could still be something simple, but don’t remove covers while it’s live.
1. Check the controls carefully Make sure the function selector is definitely set to a grill setting, not oven heat or half-grill if fitted. Also turn the grill thermostat/power control up fully. Some models need the door closed, others grill with the door ajar, so check the handbook if you still have it.
2. Look for any signs of life Does the grill indicator neon come on? Can you hear a click from the thermostat or selector when you turn it on? If the light comes on but there is no heat, that points more towards the grill element or its wiring.
3. Inspect the grill element Isolate the appliance from the mains first. Look at the grill element for splits, burn marks, bubbling or a blown section. A failed grill element is a very common cause, even if the oven is only months old.
4. Consider the selector switch or wiring If the element looks intact, the next suspects are the selector switch, thermostat/control, or a loose/burnt connection on the grill circuit.
5. Because it’s only a few months old Check your warranty first. At that age, I would strongly suggest contacting Hotpoint before paying privately, as this should normally be covered.
If internal testing is needed, use a qualified engineer, especially for mains electrical work. WhitegoodsHelp AI
WhitegoodsHelp AI Assistant
This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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