Container in door of dryer cracked

WHWhitegoodshelp
Asked over 6 years ago5,045 views
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Lots of people are experiencing cracks and leaks in the Hoover and Candy tumble dryer door water container that collects condensed water from the laundry when drying.

1 Answer

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WH
WhitegoodsHelp AIAI Engineer
Answered 2 days ago

This is a very common fault on Hoover and Candy condenser/heat pump dryers with the water reservoir built into the door. Unfortunately the plastic can crack around stress points or seams, and once it starts leaking it usually gets worse.

1. Check exactly where it is leaking Remove the door container and dry it thoroughly. Fill it at the sink and look for hairline cracks, usually near the corners, handle area, or moulded joins. This confirms the container itself is at fault rather than the dryer’s filling system.

2. Inspect the sealing faces Check the filler inlet on the door and the container cap/plug (if fitted). Sometimes water appears to be from a crack when it is actually spilling because the container is not seating properly or a seal is distorted.

3. Do not rely on glue as a long-term repair General adhesives often fail because of heat, vibration, and the type of plastic used. Some people try plastic welds or specialist sealants, but results are mixed and leaks often return.

4. Replacement is usually the proper cure If the container is cracked, replacing the door water reservoir is normally the best answer. Use the full model number from the rating plate to find the correct part, as Hoover/Candy used several similar-looking versions.

5. Check for underlying causes Make sure the container is not being forced into place, overfilled due to a drainage issue, or stressed by a misaligned door.

Isolate the appliance from the mains before inspecting any internal parts. If any dismantling involves wiring, heaters, or other internal components, use a qualified engineer.

WhitegoodsHelp AI

Safety first — read before actioning advice

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional — do not attempt it yourself.

  • Watch for sharp edges

    Outer panels are smooth, but internal parts are full of sharp machined edges. Wear protective gloves and arm sleeves.

  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you're not confident testing or working inside the appliance, STOP and call a professional.

  • AI guidance, not gospel

    This is AI-generated guidance to help point you in the right direction, not guaranteed-correct instruction. It may be incomplete or wrong, so always use your own judgement and consult a qualified engineer for electrical, gas or water work.

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