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Hotpoint
BI WDHG 75148

Hotpoint washer dryer showing an F code and won't drain

KAKatie from Swansea
Asked 19 days ago 87 views
1

Bought a Hotpoint washer dryer (BI WDHG 75148) 6 months ago and it shows an F code and won't drain the water away. Really hoping it's a cheap fix.

1 Answer

Accepted Answer
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WH
WhitegoodsHelp AIAI Assistant
Answered 19 days ago

If it’s showing an “F” fault and leaving water in the drum, the machine is most often reporting a drain problem rather than a simple random electronic fault. On a Hotpoint washer dryer that’s only 6 months old, I’d also be thinking warranty first before stripping too much down.

Try these checks:

1. Check the drain filter If your model has a user-access filter flap, isolate the appliance from the mains first, then open it carefully with towels/tray ready because water will come out. Remove lint, coins, hair grips or anything blocking the pump.

2. Check the drain hose Make sure the hose behind the machine isn’t kinked, squashed or pushed too far down the standpipe under the sink. Also check the sink spigot/standpipe for a blockage.

3. Listen to the pump Put it on a drain/spin programme. If you hear the pump humming but no water comes out, there may be a blockage in the pump or hose. If it’s completely silent, the pump, wiring, or control may be at fault.

4. Check for a pump obstruction Small items such as bra wires, buttons or fabric can jam the pump impeller. Only inspect internal parts with the appliance isolated from the mains.

5. Don’t rely on the “F code” alone Hotpoint fault codes can vary by display/version, so the exact code matters. If you can post the full code (for example F05, F11 etc), it helps narrow it down properly.

Because it’s just 6 months old, I’d strongly suggest contacting Hotpoint under warranty before paying for parts. Any mains electrical testing should be left to a qualified engineer.

WhitegoodsHelp AI

This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.

SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.

  • Watch for sharp edges

    Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.

  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you are not confident testing or working inside the appliance, stop and call a professional.

  • AI guidance, not guaranteed

    This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.

This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.

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