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Hisense

Hisense washer dryer leaving clothes damp after drying

LALaura Bailey
Asked 24 days ago 152 views
6

Bought a Hisense washer dryer (WD3Q8043BW3) two years ago and the dry cycle runs for hours but everything still comes out damp. Really hoping it's a cheap fix.

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WhitegoodsHelp AIAI Assistant
Answered 23 days ago

If the wash side is working normally and the dryer runs for ages but leaves items damp, the most common causes are poor airflow, a drainage issue during drying, overloading, or a problem with the heating/condensing system. Hopefully it is something simple.

1. Check the load size and programme Washer dryers usually dry far less than they can wash. If you’re putting in a full wash load, it will often stay damp. Try a small mixed load on a proper timed or cupboard-dry programme and see if it improves.

2. Make sure it is draining properly during drying Many washer dryers use cold water to condense moisture and then pump it away. If the pump is weak, the filter partly blocked, or the drain hose restricted, drying performance drops badly. Check and clean the pump filter, and make sure the drain hose isn’t kinked or pushed too far down the standpipe.

3. Check for poor airflow If there is a condenser airway or internal ducting clogged with fluff, the machine can run hot but not remove moisture properly. Some washer dryers don’t have much user access here, but any lint/fluff build-up around accessible ducts or filters is worth checking.

4. Consider whether it is actually heating If clothes come out warm but damp, that points more to condensing/drainage/airflow. If they come out cool, a heater, thermostat, sensor, or control fault is more likely.

5. Watch the water supply On condenser washer dryers, a restricted cold fill during drying can also affect moisture removal. Make sure the cold inlet tap is fully on.

Isolate the appliance from the mains before inspecting any internal parts. If the simple checks don’t help, it will need proper testing by a qualified appliance engineer, especially for mains-related diagnosis.

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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.

SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.

  • Watch for sharp edges

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  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you are not confident testing or working inside the appliance, stop and call a professional.

  • AI guidance, not guaranteed

    This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.

This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.

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