Hotpoint fridge freezer fridge not cold but freezer working?
I've got a Hotpoint fridge freezer (HMCB 7030 AA) that's 2 years old and the freezer is freezing fine but the fridge section has gone warm and won't keep anything cool. Has anyone had the same and managed to sort it?
1 Answer
If the freezer is still working but the fridge has gone warm, the fault is often with the cold air not getting from the freezer evaporator into the fridge section, rather than a gas loss. On many Hotpoint fridge freezers this can be caused by ice build-up, a failed fan, or an air flap/damper issue.
Before checking anything internal, isolate the appliance from the mains.
1. Do a full manual defrost If it’s a frost-free model, hidden ice around the evaporator can block airflow to the fridge. Empty it, leave both doors open for at least 24-48 hours with towels down, then restart it. If the fridge works again for a few days then fails, that strongly points to a defrost system problem.
2. Listen for the fan When running, open the freezer and listen for an evaporator fan. On some models the fan stops with the door open, so press the door switch in and listen again. If the fan is not running, cold air may not be reaching the fridge.
3. Check the air vents into the fridge Make sure vents at the back/top of the fridge aren’t blocked by food, packaging, or ice. Poor airflow will leave the fridge warm while the freezer stays normal.
4. Look for excessive frost or ice Heavy frost on the freezer back panel usually suggests a defrost fault or airflow issue.
5. Check the door seals A bad seal can cause moisture ingress and icing, which then blocks airflow.
If a full defrost does not help, or the fan/damper isn’t operating, it will likely need proper diagnosis by an engineer. Any mains electrical testing or sealed refrigeration work should be left to a qualified appliance engineer.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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