Hotpoint fridge freezer ice maker not making ice?

If the rest of the fridge freezer is working normally, an ice-maker fault is often repairable, but whether it is worth it depends on what has actually failed. On these Hotpoint/Indesit built-in models, the common causes are usually water supply issues, a frozen fill tube, the ice-maker motor/module itself, or a temperature problem.

Before checking anything internal, isolate the appliance from the mains.

1. Check the freezer temperature The ice maker usually will not cycle properly unless the freezer is cold enough, typically around -18°C. If the freezer is only just cold, the fault may not be the ice maker at all.

2. Check the water supply If this model is plumbed in, make sure the water valve is turned on, the inlet hose is not kinked, and any external filter is not blocked. A lack of water is one of the most common causes.

3. Look for a frozen fill tube If water enters via a small tube into the ice-maker, that tube can freeze up. If it is iced solid, it often points to a dripping inlet valve or low water flow.

4. Check whether the ice maker is trying to cycle Listen for any motor movement or attempt to fill. If it is completely dead, the ice-maker module, switch, wiring, or thermostat/sensor could be at fault.

5. Inspect for obvious ice blockage or damage Jammed cubes, a stuck ejector arm, or broken plastic parts can stop operation.

If the freezer temperature is fine and the water supply is present, repair can be worthwhile, but if it needs an ice-maker assembly plus valve/labour, replacement may be more sensible on an older built-in unit. Any mains testing, valve replacement, or sealed refrigeration work should be left to a qualified engineer.

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