Door seal covered in black mould
Though I pay an insurance on the washing machine, apparently it does not cover the rubber seal which is black with mould. I use a washing machine service wash product on a regular basis, but it did not touch the mould building up inside the seal. Can anyone give me any tips on how to get rid of it, Ive used plenty of elbow grease, magic erasers and other products. I have contacted Indesit and apparently if this was effecting the wash I would be covered by the insurance, but because it is cosmetic thats it.....I wonder do I cancel the insurance.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Black mould on washing machine door seal not covered as cosmetic wear/environmental issue
- The problem
- The washing machine door rubber seal had built-up black mould. The user had already tried regular washing machine service wash products, heavy scrubbing and cleaning products, but the mould remained. Insurance and the manufacturer advised it was not covered because it was cosmetic and not affecting washing performance.
- Likely cause
- The accepted reply stated the mould was due to environmental conditions or the way the machine had been used, rather than a mechanical fault. It was also described as wear and tear or an external issue, so not an insured breakdown.
- What fixed it
- No confirmed cleaning method or repair was provided. The accepted advice was that this is not an insurance-covered fault. Preventive measures suggested were to use biological washing powder rather than liquid, leave the door open when not in use, avoid leaving damp washing sitting in the machine, and run regular hot washes at 60°C or above for whites, bedding and towels. The exact remedy for removing the existing mould was not confirmed.
- Checks to try
- User had used washing machine service wash product regularly
- User had tried scrubbing/elbow grease and magic erasers
- Manufacturer/insurer said cover would only apply if washing performance was affected
- Parts or tools mentioned
- washing machine service wash product
- magic erasers
- biological washing powder
2 Answers
Yes problems with a door seal related to wear and tear, or external things like mould wouldn't be covered on any insurance policy. The problem is that the black mould id caused by environmental conditions or the way the washing machine has been used - What causes black mould on washing machines?
Need Professional Help or Spare Parts?
A few note worthy points:
- use biological washing powder, not liquid - don't shut the door on the machine when it's not in use - don't leave damp washing in the machine for long periods of time - use hot cycles (60 degrees +) on a regular basis for washing whites, bedding and towels. Not only will this give you better washing results, it will help keep your machine clean.
My washer is 6 years old and doesn't have a spec of mold on it.
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
Hotpoint WMFUG942 Door Issue
1 answer • 1 reply
Front Load Washer Rubber Door Seal Not Aligned? Whirlpool WFW560CHW
1 answer • 1 reply
hotpoint wmxtf 842 - Door Interlock screws
1 answer • 1 reply
Door seal holding water
1 answer • 7 replies
washing machine door locks
1 answer • 11 replies
Rubber fire after replacing door seal
1 answer • 1 reply
Bosch 1400rpm (2009) door won't open
1 answer • 3 replies
Bump in rubber door seal - samsung series 5 ecobubble
1 answer • 1 reply
Hotpoint door won't lock
1 answer • 3 replies
Whirlpool dreamspace washing machine door seal
1 answer • 6 replies