Grey Spots On Clothes And Build Up Of Grey Mush In Drum

Hi Kevin,

A few thoughts:

- don't wash on low temperatures. Stick to 40 and above and run regular maintenance washes through your machine - keep the door ajar between washes and don't leave wet washing sitting in the machine for long periods of time - stick with a powder detergent. These contain oxygen based bleaching agents which will give you better washing results and keep your machine clean

Just a heads up, Hotpoint are no longer the company you remember. I have so many conversations with people saying "we had our Hotpoint for X amount of years so we bought another", but that company doesn't exist anymore. They were bought out by Indesit in the early 2000's and all their machines are now built to Indesit specifications.

Check the door seal where it's close to the revolving drum in case clothes are catching on it getting trapped between the gap between the drum and door seal.The only source of grey is the door seal and grease and grime from the machine. Check this article out too Causes of grease, slime and black mould inside washing machines

Thanks for the link. It mentions overloading (we definitely don't), using too much fabric conditioner (we don't use any), use a good quality detergent (we use Fairy non-bio) and using enough detergent (we measure it out per Fairy recommended usage). It also says the stains are difficult to remove whereas our stains are not greasy and can be scraped off the garments after the wash has completed. It also refers to dark stains on coloured garments whereas ours are grey stains more noticeable on light coloured garments. So I don't think this is the problem. We were using the same detergent in the old machine (which was also Hotpoint) and never had this problem. Any more suggestions?