Solved
Hotpoint

Hotpoint Wm63 - Finally Dead After All These Loyal Years?

MOmorris822
Asked over 11 years ago 4,205 views
0

Hi, just a quick query or rather confirmation I think. I have had this trusty machine now for almost 16 years and whilst it has broken down now and again, it has always been worth fixing. Put a load on today and it just stop mid cycle. After clicking the rotary control on manually one click at a time, it does nothing. So clicked it all the way to finish. Took clothes out. Started new cycle withing nothing in and just clicks all the time trying to find something, rotary control does not move at all. Took lid off and listened to where the clicking was coming from and it appears to be around the printed circuit board/back of the on/off switch.

I am guessing that the circuit board has gone?

Given the age of the old guy, are circuits boards like hens teeth?

As ever, extremely grateful for any replies.

Regards

Neil

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WM63 stopped mid-cycle with constant clicking and no drum movement

The problem
A Hotpoint WM63 stopped mid-cycle. Afterwards it only clicked continuously, the rotary control did not advance, and the drum was not turning. The clicking appeared to come from the area of the printed circuit board/on-off switch.
Likely cause
The strongest diagnosis in the thread was worn motor carbon brushes, supported by the confirmed symptom that the drum was not turning and the original poster later finding the brushes looked worn. A failed timer or PCB was suggested by the original poster but not supported, and replacing those was advised against as an expensive gamble and likely obsolete.
What fixed it
Recommended action was to remove the existing motor brushes, identify the correct type, and replace them with the correct Hotpoint carbon brushes if worn. The thread also advised not to replace the timer or PCB speculatively. The exact repair result was not confirmed by the original poster.
Checks to try
  • Confirmed the drum was not turning
  • Manually advanced the rotary control with no response
  • Observed constant clicking and no programme advancement
  • Removed the lid and listened for the clicking near the PCB/on-off switch area
  • Removed the motor brushes and found they looked worn
Parts or tools mentioned
  • Hotpoint carbon brushes
  • Genuine white Hotpoint carbon brushes

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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6 Answers

Accepted Answer
1
WH
WhitegoodshelpVerified Engineer
Answered over 11 years ago

Hi Neil, if the drum isn't turning it could be the carbon brushes worn out (carbon brushes diagnostics) but that's an old machine to keep going. Definitely don;t attempt to replace the timer or pcb, way too expensive a gamble and they are probably obsolete anyway.

Whitegoods Help — appliance repair expert and forum host.
0
MO
morris822
Answered over 11 years ago

The drum isn't turning so will try the carbon brushes, as ever very grateful that you replied and without your free help [sic] the WM63 wouldn't have got this far.

Regards Neil

1
ED
edhorwood
Answered over 11 years ago

I have the wm62 still working and it got to the same stage as yours just over a year ago. This machine is as old as my Son (20). I changed the carbon brushes about 2 times per year and just paid for a new motor in the end. It did cost £100 and believe me it still runs like a dream.

1
MO
morris822
Answered over 11 years ago

Right, I have taken out the brushes and they do indeed look warn (he says optimistically), so will try new ones (Edd can you confirm where you bought yours from if it was online please) and will give the girl another try, the washing machine definitely deserves it. Would like to enter into an informal competition with Edd to see who's WM lasts the longest.....only for pub bragging rights you understand.

ON the internet there seem a wide variety of parts and prices and maybe quality, can these parts be bought from yourself Andy and is this the correct part below (it looks it)

Regards Neil

1
ED
edhorwood
Answered over 11 years ago

certainly, you can get them here Ransom Spares

However, you need to take out your old brushes first to establish which type you require.

0
WH
WhitegoodshelpVerified Engineer
Answered over 11 years ago

Yes both those links go to the white Hotpoint carbon brushes for that model and hundreds of other Hotpoint and Creda motors. if brushes look like the photo they are the right ones as they never made any similar brushes that could get confused. The ones in the link are the genuine brushes, cheaper ones are available but I never used them because they were way too soft and wore out rapidly causing excessive carbon brush dust build up which often shorted the motor out.

Whitegoods Help — appliance repair expert and forum host.

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