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Hoover New Wave Overheating

CUCurious
Asked over 20 years ago 9,515 views
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I have a Hoover New Wave 1100 Washer. When I use wash number 4 (50 degrees) everything seems to work Ok for about 45 minutes, then I notice the water starting to heat up. It is not filling with water, but the water already inside is heating up. If I open the soap dispenser drawer steam comes out of it.

After a while the washing machine will automatically reset to zero, probably because it has overheated. As this machine is now 10 years old (just fitted new water pump) is it time to get a new one, especially as there are lots of bargains in the sales.

regards

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hoover New Wave 1100 overheating on 50°C programme, likely control board fault

The problem
A Hoover New Wave 1100 washer ran normally for about 45 minutes on programme 4 (50°C), then the water already in the drum became excessively hot. Steam came from the dispenser drawer and the machine later reset to zero, thought to be due to overheating. No issue with extra filling was reported.
Likely cause
The accepted reply said temperature on this range is likely controlled by a thermistor and PCB. Because the overheating was reported only on the 50°C wash, the strongest supported diagnosis was a fault with the control module board rather than the thermistor.
What fixed it
Replacement of the control module was not recommended as worthwhile on a 10-year-old machine. The original poster decided to replace the washing machine instead. No component-level repair was carried out or confirmed.
Checks to try
  • Observed overheating only on wash number 4 (50°C)
  • Water inside the machine heated excessively without further filling
  • Steam seen from the soap dispenser drawer
  • Machine reset to zero after overheating

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Replacement recommendedGenerated 4 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 20 years ago

On the Hoover New Wave washing machines, the temperature should be controlled by a thermistor and not by an old fashioned standard thermostat. Thermistors are now commonly used instead of thermostats on computer or PCB controlled washing machines. I'd need a model number to check for sure if yours has a thermistor but I'm fairly sure it does. Thermostats (and now thermistors) have always been one of the most reliable parts on a washing machine and even after 29 years I've hardly replaced any.

A thermistor usually has heat sensitive crystals inside that change their electrical resistance as the temperature changes. This enables a PCB control board to know exactly what temperature the water is by the resistance reading. The old thermostats were simple bi-metal switches that closed (or opened) when a predefined temperature is reached.

With the old thermostats, each temperature was controlled by a seperate switch and it was possible for one temperature to go faulty on its own. I couldn't be 100% sure, because I've had hardly any trouble with them, but I wouldn't expect a thermistor to give false temperatures on some washes but not others. They only have two wires to them, and I would expect they will either work or not work.

If the washer is overheating only on the 50 degree wash this is unusual and I'd have to suspect the control module board, which is definitely not worth replacing on this washing machine.

Whitegoods Help — appliance repair expert and forum host.
0
CU
Curious
Answered over 20 years ago

Thanks for that Andy. Following your comments, and bearing in mind that it is now ten years old, and also the door seal will shortly need replacing, I think I will buy a new washing machine. As I am Economy 7 I really need a machine with a delay timer so I am probably going to purchase a Zanussi Aquacycle XC FS1255W for £249 which apparently is £80 off the normal price.

Once again thank you for your assistance and advice

0
WH
WhitegoodshelpVerified Engineer
Answered over 20 years ago

These days, it is very rare for a washing machine to overheat. This is because they are usually controlled by PCB's with microchips running a type of software. Water temperature is constantly monitored and if the temperature goes too high the washing machine should abort the wash program and give an error code.

( Related general advice on how to deal with washing machine error codes - Washing machine error codes )

Whitegoods Help — appliance repair expert and forum host.

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