Solved

New Machine

EDedhorwood
Asked over 11 years ago 3,150 views
0

Well, even though it is working just fine, we have decided to ditch the WM62 and give it to my youngest son and buy a new machine. I am stuck at making any decision. A lady I know told my daughter "i swear by indesit, had mine 5 years now". That can obviously speak for itself, 5 years is well out of date and anything could have happened to indesit by now. I remember the old zanussi days, very good machine but have no idea what they are like now. Money no object, just want a long uninterrupted service time. Any ideas PLEASE

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Advice thread on choosing a new washing machine rather than repairing the existing one

The problem
The existing WM62 was said to be working fine, but the owner planned to replace it and wanted recommendations for a new washing machine with long, uninterrupted service life. No fault or breakdown was reported.
Likely cause
No appliance fault was discussed. The thread was about purchase advice and changing brand quality over time.
What fixed it
The accepted advice was that past brand reputation is not a reliable guide because manufacturers and build quality can change. The strongest recommendations in the discussion were to consider Miele for durability if budget allows, while the original poster said that after research they were leaning towards Zanussi and noted Electrolux ownership. No specific model was chosen and no repair was involved.
Checks to try
  • Original poster confirmed the WM62 was working just fine
  • Original poster said they had done some research and were pretty sure what to go for
  • Original poster stated they thought Zanussi still had quite good quality
Cause identifiedGenerated 18 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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5 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 11 years ago

Yes Edd, past performance is a very unreliable way of making purchasing decisions though perfectly understandable. AEG and Bosch for example used to be extremely well built, but now they have been bought by another company and dropped down into budget and mid-price ranges - not a patch on the old ones. There is a common trend for brands to be bought out and completely changed but the name remains. With car manufacturers it happened in reverse to Skoda (unusually), where they hadn't got a great reputation but were bought out by Volkswagen and turned into a respectable brand. Things change.

Whitegoods Help — appliance repair expert and forum host.
0
ED
edhorwood
Answered over 11 years ago

after some research I'm pretty sure about what to go for. I realise electrolux own Zanussi now and yet I think zanussi still have quite good quality.

1
HA
Harria01
Answered over 11 years ago

Surely Miele's the best and although more expensive u can get a ten year warranty on some models. You'd end up spending more on machines and repairs in that time. Whack it an 0% credit card for purchases over as long as possible and spread it over the term 2 years or whatever

1
WH
WhitegoodshelpVerified Engineer
Answered over 11 years ago

Yes, I cannot overstate how much better a Miele washing machine is to everybody else's. A Miele washing machine is currently very close to the build quality of washing machines from 20 or 30 years back. The rest are just playing at it in comparison. Buying a Miele is not a panacea because they are much more expensive, and if they do need repairs in the future they can be very expensive too. However, I have had a Miele washing machine for the last 8 years and it still sounds and performs as new, it has never given a single problem, and I still expect it to last at least another 8 years. If you want a proper washing machine you have to go Miele. If you don't want to invest that kind of money then fair enough, that seems to be the majority of people. In such a case there's not a lot of difference between the rest in my opinion.

Whitegoods Help — appliance repair expert and forum host.
0
HA
Harria01
Answered over 11 years ago

Good point. We are in the position that we don't have room in our house for a dryer so need a washer dryer. Downside is Miele only provide 2 years warranty with these even though the cost is so much higher. Whereas some of there washers come with a 10 year warranty which at around 800 quid for one of these models is not be sniffed at. The cost of the warranty plus a cheap washer would amount to more than this.

I guess with Miele you will get reliability as I Know from my experience with Bosch an engineer will come out say in 2-3days to say oh yes needs a part ordering from Germany And then u have to wait another few weeks before you actually get it repaired.

Personally I'd pay the extra for a Miele to take the stress from the wife if dirty laundry piling up. Happy wife = happy husband!

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