Bosch Finishes On 0:01 And Not Fully Drained
I have a Bosch Maxx 7 WAE24362FF/34 - very similar to a UK WAE24369GB - only a few years old.
On all cycles, it finishes at 0:01 with a click-a-click-a-click noise (dunno if the clicks are normal or not - I don't think they are?).
There is no water visible in the drum BUT if the clothes are left in the drum for an hour after it finishes there is a powdery stain on the bottom items - as though they have sucked up dirty water.
From reading the forums I have tried some self-help - I have replaced the drain pump, run a program with white vinegar and run a few 90C cycles but no difference, I ran a 15 min express with the outlet pipe in a bowl at floor level but no difference (ie it drains loads of water and none visible in the drum but still finishes on 0:01).
Any ideas on what I try next ?
Thanks
Ant
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Bosch Maxx 7 WAE24362FF/34 stops at 0:01 with repeated clicking and possible residual dirty water
- The problem
- Bosch Maxx 7 WAE24362FF/34 was reported to end every programme at 0:01 with repeated clicking/clanking. No water was visible in the drum, but clothes left in the machine later showed a powdery dirty-water stain on the bottom items. The drain pump had already been replaced and descaling/cleaning washes made no difference.
- Likely cause
- The accepted advice was that machines sticking on the last minute can be caused by faults such as an open-circuit heater, faulty NTC connections, or low electrical insulation readings. In a later similar case in the same thread, an engineer said Bosch knew of a fault related to carbon brush debris/dust in the motor causing incorrect electrical readings. For the original machine, the exact cause was not confirmed.
- What fixed it
- No confirmed repair was posted for the original machine. The accepted recommendation was to have the appliance checked by an engineer because last-minute stalling can have several electrical causes. A later contributor with the same symptom reported that an engineer cleaned the motor area and the machine then worked normally, but this was not confirmed as the fix for the original poster’s appliance.
- Checks to try
- Drain pump replaced
- White vinegar cycle run
- Several 90C cycles run
- 15-minute express wash tested with outlet hose draining into a bowl at floor level
- Observation that water drained out normally with no visible water left in drum
- Parts or tools mentioned
- Drain pump
- White vinegar
- Vacuum cleaner
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
11 Answers
Some washing machines can stick for hours or indefinitely without triggering an error code,some can even get stuck on the last 1 minute remaining section. This can be caused by various things such as a heater going open circuit mid-wash or faulty connections on NTCs. Even low electrical insulation readings can cause it. It’s best to get someone in if this happens
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Hi everyone,
I know it is an old post, but I have exactly the same issue with a similar device.
I was wondering if the original poster, or anyone else on this forum can recommend a solution.
Thank you.
i'm still stuck with the problem unfortunately.
Wow. Is the machine still functioning but with the sticking on the last minute issue?
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yes - apart for the 1 minute problem, it's a great machine.
Thanks for the update. So I presume it is washing and drying the laundry okay. Very strange. If by any chance you are finding that some laundry isn't getting properly clean I would strongly suspect a possible open circuit heating element. But if everything is fine then I can fully understand why you haven't called in an engineer.
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It's the same for me. Everything is fine except the stuck at the end.
When it was operating properly, at the end of the cycle it was a "clank" coming from the door opening and then the "beep" for the end of the cycle.
Now, there are 3 "clanks" at the end, like it is trying to open the door 3 times, and it gets stuck.
Good news. An engineer came to us yesterday and he said it is a known fault by Bosch.
Their advice is to unscrew the panel behind the machine and to clean the engine with a vacuum cleaner.
The engineer did it and now the machine is working fine.
Hope it helps.
Cheers.
Thanks very much for the update. I presume by engine you mean the motor. It’s certainly very strange. I can’t really connect the symptoms of sticking with 1 minute at the end with fluff and dust in the motor though.
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You are welcome.
Yes, the motor.
It seems that it's not only about fluff and dust, but about carbon brush debris.
I assume that those might create some wrong electrical signals...
Thanks. That makes more sense if it's low insulation from carbon dust in the motor. I wouldn't normally expect to be able to clear that with a vacuum cleaner, it normally would need stripping down and cleaning out (although many motors can't be taken apart these days) or blowing out with a good flow of compressed air. Glad it's worked for you. Normally a build up of carbon dust is caused when the brushes are quite worn and ready for replacing. Hopefully the engineer checked and found them ok.
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