Bosch Xxcel8 Fill Problem
Hi, please help!
My washer has just started filling only through the pre wash drawer I can't find any answers as to why this might happen, has anyone heard of this or hot any advise please?
Thanks
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Bosch Xxcel8 only filling through pre-wash drawer
- The problem
- The washing machine started filling only through the pre-wash drawer compartment.
- Likely cause
- Most strongly supported diagnosis was either a blockage in the dispenser/drawer jets or a fault with one section of the multi-section inlet valve. A control fault was mentioned as possible but less likely. The exact cause was not confirmed.
- What fixed it
- Recommended action was to remove and clean the soap drawer thoroughly, clean the dispenser housing and water holes/jets above the drawer, and make sure the drawer and insert are fitted correctly. It was also suggested to observe whether water was only coming from the pre-wash jet or was spilling across because of a blockage. If cleaning did not help, the advice was that the inlet valve circuit would need proper testing and likely professional diagnosis. No completed repair was confirmed in the discussion.
- Checks to try
- Removed and cleaned the soap drawer
- Cleaned the dispenser housing roof and water holes/jets
- Checked the drawer was fully seated and not twisted or sticking
- Observed whether water was only coming from the pre-wash jet or dribbling across internally
- Checked for loose connections to the inlet valve only with the appliance isolated from the mains
Safety: Isolate the appliance from the mains before removing the lid or inspecting internal parts. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi,
Yes, this is a fairly common fill fault on Bosch machines. The water is usually directed to each drawer compartment by the dispenser jets/nozzles and the inlet valve sections opening in different combinations. If it’s only ever going into the pre-wash section, the most likely causes are either a dispenser blockage or a problem with one part of the inlet valve system.
Try these checks:
1. Pull the soap drawer right out and clean it thoroughly - Wash out any compacted detergent and conditioner residue. - Clean the roof of the dispenser housing as well, especially the little water holes/jets above the drawer.
2. Check the drawer is sitting correctly - Make sure it goes fully back in and isn’t twisted or sticking. - If the drawer insert is misfitted, water can appear to go into the wrong compartment.
3. Run a fill and watch carefully - See whether the water is physically only coming from the pre-wash jet, or whether it is overflowing/dribbling across internally from a blocked channel.
4. Suspect the inlet valve if cleaning makes no difference - Many Bosch washers use a multi-section water valve. If one solenoid has failed, the machine may only feed one compartment. - In some cases the control system can also be at fault, but the valve is more common.
5. Check for wiring/valve issues only if competent - Isolate the appliance from the mains first before removing the lid or inspecting internal parts. - Look for loose connections to the inlet valve.
If cleaning the dispenser doesn’t cure it, it will likely need proper testing of the inlet valve circuit. For any internal electrical checks, use a qualified appliance engineer.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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