Solved

Frontloader Doesn't Drain Properly

SOsofiasandoval
Asked about 11 years ago 5,706 views
0

I have a LG front load washer (#WM2016CW). I notice that after each wash cycle, a small puddle of water remains inside the tub. The clothes that sit on top are in perfect condition--they are almost dry, but the clothes that sit at the bottom are wet due to the water that has remained in the tub. My machine spins perfectly, makes no weird noises, and drains with full power. I replaced the drain pump thinking that it had gone bad, thus contributing to the water remaining after each cycle. But this didn't do any good--the water still remains. It is important to note that when I do a "rinse/spin" cycle with no clothes in the tub or a "tub clean" cycle, no water remains inside the tub after the cycles are complete. On occasions, when my load of clothes is small enough, no water remains in the tub either.

Since the clothes that sit on top are almost completely dry, I wonder if the machine completely drains when it should, but then something allows water to get back into the tub thus wetting the bottom clothes. Is that possible?

Also, since water drains full force, I cannot imagine there are any hoses/pipes clogged. I've checked and found nothing. Also, no error number has ever appeared on the screen panel. What can be the wrong with the machine? I appreciate any help I can get!

Feeling frustrated...

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

LG WM2016CW leaves water in drum after cycle, likely backflow into tub

The problem
An LG front load washer WM2016CW was leaving a small puddle of water in the tub after some wash cycles, making the clothes at the bottom wet while items on top were almost dry. The machine was reported to spin normally, drain strongly, make no unusual noises and show no fault code. The issue did not occur on rinse/spin or tub clean cycles with an empty drum, and sometimes did not occur with smaller loads.
Likely cause
The accepted reply suggests the strongest explanation is that the washer is draining correctly but water is getting back into the tub afterwards. The exact source of the backflow was not confirmed in the discussion.
What fixed it
The accepted advice was to treat this as water re-entering the tub after draining and investigate that condition. No specific repair was documented, and the exact fix was not confirmed.
Checks to try
  • Drain pump was replaced with no improvement
  • Machine reportedly drains with full force
  • No unusual noises reported
  • No error code displayed
  • No standing water remained after rinse/spin or tub clean with an empty drum
  • Issue sometimes did not occur with smaller loads
Parts or tools mentioned
  • Drain pump

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 13 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered about 11 years ago

That's the only explanation I can think of. If the laundry on top is dry it must be spinning perfectly OK, it can't only dry some of the laundry. Is it usually when laundry is left in the drum after spinning? Check this article out washing machine fills with water when off

Whitegoods Help — appliance repair expert and forum host.

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