Hoover E07 error even after interlock replacement
Hi there
I have a Hoover DYN 10166PG8/1-80 that is coming up with the E07 error. It might do it part way through a cycle or at the end, when it's finished and waiting to unlock.
I purchased a new interlock for it, fitted it and let it finish the cycle it was still part way through, but the E07 error still came up at the end.
Any ideas?
Thanks
Luke
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover DYN 10166PG8/1-80 showing E07 after door interlock replacement
- The problem
- A Hoover DYN 10166PG8/1-80 washing machine was intermittently showing E07 either part way through a cycle or at the end while waiting to unlock. The owner had already fitted a new door interlock, but the same error still appeared at the end of the cycle.
- Likely cause
- The replacement interlock did not cure the fault, so the most strongly supported diagnosis was a fault elsewhere in the door lock circuit, such as wiring, connector, door catch/alignment, or possibly the control board. The accepted reply also suggested that if the error mainly appeared during spin, the motor/tacho circuit or worn carbon brushes could be involved. The exact cause was not confirmed.
- What fixed it
- Recommended checks were to isolate the appliance from the mains, then inspect the new interlock connector and wiring loom, check the door catch and alignment, and consider whether the fault occurred mainly during spin. If fitted, the motor carbon brushes were suggested for inspection, along with signs of damage or poor connections at the control board. No completed repair was confirmed in the discussion.
- Checks to try
- Interlock connector seating and terminal condition
- Wiring loom from door lock towards main PCB for breaks or chafing
- Door catch condition and door alignment
- Whether the fault happens mainly during spin
- Motor carbon brushes if the model has a brushed motor
- Control board area for burning, dry joints or damaged connectors
- Parts or tools mentioned
- Door interlock
- Motor carbon brushes
- Main control board
Safety: Isolate the washing machine from the mains before internal checks. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi Luke,
If a new door interlock hasn’t cured it, the fault is likely elsewhere in the door lock circuit or in what the control board is “seeing” during spin/end of cycle. On Hoover/Candy machines, E07 can be triggered by more than just the lock itself.
Before checking anything internal, isolate the washing machine from the mains.
1. Check the door lock wiring and plug Make sure the connector on the new interlock is fully seated and that none of the terminals are loose, burnt, or pushed back in the plug. Also inspect the wiring loom from the lock back towards the main PCB for breaks or chafing.
2. Check the door catch and alignment If the door hook is worn, loose, or the hinges have dropped slightly, the lock may not be engaging consistently. That can cause faults at the start or when trying to release at the end.
3. See whether it happens mainly on spin If E07 appears part way through a cycle, especially during high spin, it may point away from the lock and towards the motor/tacho circuit or carbon brushes if fitted. Worn brushes can cause odd faults on Hoover machines.
4. Inspect the motor brushes If this model has a brushed motor, check whether the carbon brushes are badly worn or sticking. Short brushes can cause intermittent faults during spin.
5. Check the control board area Look for signs of burning, dry joints, or damaged connectors around the PCB, especially the door lock and motor connections.
If the lock, wiring, and brushes all look fine, the main control board becomes more likely. If you’re not confident testing live circuits or board faults, it’s best to get a qualified appliance engineer in. Any mains electrical, gas, or sealed refrigeration work should always be left to a properly qualified engineer.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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