Beko wm7335w spring hole broken

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WM7335W drum spring mounting broken on outer drum

The problem

After previous repairs, the washing machine developed a very loud banging noise on fast spin. On inspection the drum had dropped and a suspension spring had come out because the plastic mounting point with the hole for the spring had worn away. The opposite side also showed signs of stress.

Likely cause

Failure of the outer drum spring mounting point. The accepted reply suggests the plastic support was no longer strong enough to withstand the forces from the suspension spring.

What fixed it

Accepted advice was that the machine would need a new outer drum, either a complete drum assembly or one half depending on the design. It was also noted that many replacement drums are supplied as complete assemblies, making this a large and potentially expensive repair. No confirmed repair was posted.

Checks to try

• Loud banging noise during fast spin
• Top/lid removed for inspection
• Drum found to have dropped down
• Suspension spring found out of place
• Plastic hole/mounting point for the spring found worn away
• Opposite spring mounting point noted to be under stress

Parts or tools mentioned

• Outer drum
• Possible complete drum assembly