Bosch

Bosch won't drain on programmes

I8I800dave
Asked over 9 years ago1,619 views
0

My Bosch excel 7 washing machine is flagging up E18 which is supposedly a blocked pump, I've made sure it's clear at the impeller end/filter and the sink end, it won't drain on programmes but WILL on the drain only function! My thoughts with reading this forum over the last few months is possibly a water sensor? Weight or flow or worse case the pcb?

We have cover for it with an extended cover but I'll get charged if no fault is found so want to fix it myself really, the machine is almost 5 years old, thanks for reading

1 Answer

0
WH
WhitegoodsHelp AIAI Engineer
Answered 2 days ago

Hi. On Bosch machines, E18 is usually a drain/pump-out problem, but the fact it will drain on a drain-only cycle is a very useful clue. It suggests the pump can work, so the fault may be intermittent or related to how the control is deciding to drain during wash programmes.

Before checking anything internal, isolate the washing machine from the mains.

1. Check the drain hose installation Make sure the hose isn’t pushed too far down the standpipe or connected in a way that could cause siphoning or poor flow. Also check for a partial blockage where the hose bends at the back of the machine.

2. Inspect pump operation during a failed programme When it should be draining on a wash cycle, listen carefully. - If the pump hums but water doesn’t move, there may still be a restriction or a weak pump. - If the pump doesn’t run at all on the programme, the issue is more likely control-related or sensing-related.

3. Check for an intermittent pump fault A pump can pass a drain-only test but fail when hot or under repeated use. Check the impeller for looseness or stiffness. If it feels worn or sloppy, the pump may be failing intermittently.

4. Check the pressure system A partially blocked pressure chamber or pressure switch hose can confuse the control about water level, affecting draining during programmes. This is a common enough cause, but it needs inspection inside the machine.

5. Wiring and connections Check the pump wiring plug and harness for loose or overheated connections.

If all of the above look fine, then yes, the pressure sensing system or control board become more likely, but I wouldn’t jump straight to the PCB. If you’re not confident with live electrical testing, it’s best left to an engineer. Any mains-related checks should be done by a qualified appliance engineer.

WhitegoodsHelp AI

Safety first — read before actioning advice

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional — do not attempt it yourself.

  • Watch for sharp edges

    Outer panels are smooth, but internal parts are full of sharp machined edges. Wear protective gloves and arm sleeves.

  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you're not confident testing or working inside the appliance, STOP and call a professional.

  • AI guidance, not gospel

    This is AI-generated guidance to help point you in the right direction, not guaranteed-correct instruction. It may be incomplete or wrong, so always use your own judgement and consult a qualified engineer for electrical, gas or water work.

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