Clothes With Holes And Damage

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint Aquarius WMA56 damaging small items in wash

The problem

A Hotpoint Aquarius WMA56 was occasionally causing holes in thin clothing and had begun trapping socks. The user found a sock caught behind the door seal and against the outside of the drum at the end of a wash.

Likely cause

The strongest diagnosis in the discussion was small items being dragged round the back of the door seal by the revolving drum, most likely when the drum is overloaded. A secondary possible cause mentioned was an obstruction under the drum, such as a bra wire caught on the heating element, which could snag laundry through the drum holes. No model-specific defect was confirmed.

What fixed it

Recommended actions were to avoid overloading, use a laundry net bag for small items, and load smaller items into the drum first so they are less likely to sit near the door seal and glass. If damage continues, the machine should be checked for an obstruction under the drum. The exact repair was not confirmed.

Checks to try

• Sock found caught behind the door seal and on the outside of the drum
• Consider whether the drum is being overloaded
• Check for a possible obstruction under the drum such as a trapped bra wire

Parts or tools mentioned

• Laundry net bag