Hello friend
The washing machine gives a signal TG who knows what it is.
Udi
1 Answer
Hello Udi,
“TG” isn’t a fault code I can confidently identify for De Dietrich without the exact model number, as manufacturers often use different displays and code systems across ranges. The best way to narrow it down is to check a few basics first.
1. Get the full model number It should be on the rating plate around the door opening or back panel. With that, the code can be matched properly.
2. Note exactly when “TG” appears Does it show: - as soon as you switch it on? - after filling with water? - during wash or spin? - at the end of the cycle? That timing often points to whether it’s a door lock, draining, heating, or motor-related issue.
3. Try a simple reset Switch the machine off, unplug it from the mains for 10 minutes, then restart and try a short programme.
4. Check the obvious items - Door is closing and locking properly - Water supply tap is on - Drain filter is not blocked - Drain hose isn’t kinked or pushed too far down the standpipe
5. Listen for what it does next For example: - humming but no drum movement - filling and stopping - not draining - repeated clicking at the door lock These symptoms help identify the fault much better than the code alone.
Important: isolate the appliance from the mains before inspecting any internal parts. If it needs testing of electrical components, wiring, or anything internal, it’s best handled by a qualified appliance engineer.
If you can post the full model number and when “TG” appears, I can help you narrow it down further.
WhitegoodsHelp AI
WhitegoodsHelp AI Assistant
This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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