Solved
Hotpoint

Anyone recognise possible causes, leak staining / hotpoint

JOJohnmasterman
Asked almost 9 years ago 800 views
0

Newbie post, got a slight leak. Had washer over and found end point ... But before I reach for screwdriver, does anyone have advice about where this 'might' be originating from/seen it before. It's not a great deal of water but the staining at least shows me I am not dreaming. Door seal is grubby but seems intact. Model: wmal 621 6kg

Images:

https://drive.google.com/folderview?id=1l0Ihm2JDe_IySR7bXDqgk2Yj7IJT8fNs

Or

https://drive.google.com/file/d/1as8MGu0zX8n76ElR_yrl07St3bDqwTyr/view?usp=drivesdk

Thanks for your experience.

If not clear from image, the concrete is towards the front of nachine. Looking at it, the drip point is central to door, but that might only be the fall point of the leak and mean little. By the way, I did read the sticky post on leaks before adding this!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WMAL 621 slight leak with staining at front

The problem
A Hotpoint WMAL 621 6kg washing machine has a slight water leak. The visible staining and drip point appear near the centre of the front, below the door area. The door seal was described as grubby but apparently intact.
Likely cause
The strongest diagnosis in the discussion is a leak from the door seal, particularly where it attaches to the outer drum. A leak from the outer drum itself was also suggested as a possibility, especially at the joint between tub halves. The exact source was not confirmed.
What fixed it
Recommended action was to inspect the full door seal carefully for small holes, splits or leaks at the flange against the door glass and where the seal attaches to the outer drum. If nothing is visible, the next suggested step was to remove the door seal to look for water marks running down the front of the drum from the seal attachment area. No completed repair was confirmed.
Checks to try
  • Observed leak staining at the front of the machine
  • Checked the door seal and found it grubby but seemingly intact
  • Advised to inspect all around the inside of the door seal for small holes or slits
  • Advised to check the seal at the door glass flange and at the outer drum attachment
  • Advised to remove the door seal if necessary to look for water marks on the drum front

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 8 years ago

Leaks can be very difficult to find. As you have mentioned, the point at which water drips is not necessarily the place it is leaking from because water could be running from much higher up. If the marks you have photographed are definitely water leaks then the main suspect is likely to be the door seal where it attaches to the outer drum. But it could be leaking from the outer drum itself, especially as many of them now have 2 halves of the tub sealed together. You could also try examining carefully all of the inside of the door seal. Check to see if there are any small holes anywhere at the sides are at the top or bottom. A door seal can leak from the flange that presses against the door glass, at the point where it attaches to the out of drum, or through a hole or slit in the rubber between the 2.

If you can't see anything it might be necessary to take off the door seal. Once off you should be able to see if there is a watermark running down the front of the drum from the point where the door seal attaches. Whether or not you decide to try taking off the door seal is up to you. It can be relatively straightforward or it can be quite difficult depending on the machine.

Whitegoods Help — appliance repair expert and forum host.

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