Solved
Bosch
WFL2063GB

Bosch WFL2063GB Suspension Replacement

FUFuqa
Asked almost 9 years ago 2,499 views
0

Hi

recently when using the machine with a full-ish load i get a loud knocking just as it starts the spin cycle

upon inspecting the springs and suspension it does appear that the suspension legs are extremely loose to move in and out.

when looking how to replace the suspension struts (on similar models) its advised to remove the bolts and pull out the plastic pin

when looking at my model is seems that the pin is moulded and not like others ive seen

can anyone advise how to replace these type of shocks easily or is it a complete machine dismantle

many thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bosch WFL2063GB loud knocking on spin linked to worn suspension struts

The problem
Bosch WFL2063GB washing machine produced a loud knocking noise as a fairly full load started to spin. On inspection, the suspension legs/struts were found to move very loosely in and out.
Likely cause
The accepted reply said the suspension should have noticeable resistance and damping. Because the struts were very loose with little or no resistance, worn suspension dampers/struts were the supported diagnosis.
What fixed it
The accepted advice was that the suspension struts likely needed replacement. However, on this model the mounting appeared to be moulded/sandwiched into the outer tub rather than using a simple removable plastic pin, so replacing them would probably require stripping the outer tub apart, with possible drilling of the moulded plug. As the machine was stated to be 13/14 years old, replacement of the appliance was suggested as a practical option.
Checks to try
  • Observed loud knocking at the start of spin with a fuller load
  • Inspected springs and suspension
  • Checked that the suspension struts were extremely loose to move in and out
  • Compared the strut mounting and noted the pin appeared moulded rather than removable
Parts or tools mentioned
  • Suspension struts/shocks
  • Drill

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Replacement recommendedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 9 years ago

Hello. Sorry for the late reply. I'm not always getting notifications of new topics. You are right in that there should be a decent resistance and damping effect when the plastic part of the suspension is pushed into the metal part. That is the whole point of the suspension. If it is very loose with no resistance then they do sound like they need replacing.

When the suspension is held in place by plastic pins they are usually straightforward to get out. They normally have a small lug that pops out when the pin is pushed through the hole. It holds in place in a similar way to how an arrowhead holds in place. It's not easy to get a full picture from the photos I get the impression that the metal part of the suspension is sandwiched between 2 plastic parts? If so it looks like the outer tub would have to be stripped apart to get to it. As ludicrous as this sounds it isn't remotely surprising any more. Appliance manufacturers are constantly changing designs to make them cheaper to manufacture and impossible to repair.

Whitegoods Help — appliance repair expert and forum host.
0
FU
Fuqa
Answered almost 9 years ago

Hi Andy

thanks for your reply. I think you are absolutely right to suggest that the outer tub will have to be stripped apart as it does indeed sandwich the suspension strut.

i have also come across some fitting documentation on ebay for some after market shocks which also illustrates the use of a drill so your suggestion to drill out the moulded plug seems to tally up with others fitting advice.

there is no easy way to get the drill in and as you say its a lot of messing about for a machine which is 13/14 years old.

i really appreciate you taking your time to confirm this matter for me, its greatly appreciated

many thanks

Richard

0
WH
WhitegoodshelpVerified Engineer
Answered almost 9 years ago

Thanks Richard. If the washing machine is really that old I would definitely call it a day.

Whitegoods Help — appliance repair expert and forum host.

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