hoover dxcc69w3

If half the programmes have stopped working, a “reset” sometimes helps, but on Hoover/Candy machines it often points to either a control issue, selector problem, or a fault the machine is detecting on certain cycles.

Before checking anything internal, isolate the washing machine from the mains.

1. Try a basic reset - Turn the programme knob to OFF. - Unplug the machine from the socket for 10–15 minutes. - Plug it back in and try a simple wash cycle first. - If your model has a Start/Pause button, press and hold it for around 5 seconds after selecting a programme to see if it clears a stuck cycle.

2. Check whether it is only certain types of programmes - Note if it’s just hot washes, spin, delicates, or quick washes that fail. - If only programmes needing heat fail, the heater, thermostat/NTC, or related wiring could be the issue. - If only some options on the selector fail, the programme selector or main PCB may be at fault.

3. Check the basics - Make sure the door is locking properly. - Check water supply is fully on. - Clean the pump filter if accessible, as drainage faults can stop some cycles from running properly.

4. Look for a pattern - Does it start then stop, refuse to start, or skip parts of the cycle? - Any flashing lights can help identify the fault, but I wouldn’t want to guess their meaning without the exact flash pattern.

If the reset makes no difference, it’s unlikely to be just a simple setting. At that point it may need proper diagnosis of the selector, door lock, heater circuit, or control board. For any mains testing or internal electrical work, use a qualified appliance engineer.

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