Washing Machine Pump Fault
Hi. I have a Hoover AL130 washing machine. The pump will not work. I have tried fitting a new pump but it's still the same. I have bench tested the old pump and it works smashing.
Could it be the control board? If it is, then why is the pump not turning even though it is getting power.
Please help
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover AL130 pump not running despite replacement pump
- The problem
- On a Hoover AL130 washing machine, the drain pump would not run. The owner had already fitted a new pump, with no change, and bench tested the original pump, which worked.
- Likely cause
- The accepted diagnosis was a fault on the neutral return to the water pump. A fault at the program control unit/timer was suggested as a possible source of the neutral return failure, but this was not confirmed.
- What fixed it
- Recommended action was to investigate the pump neutral return and consider repair or replacement of the program control unit/timer if that circuit fault was confirmed. Repair of the timer/PCB by a specialist was also suggested. No completed repair was confirmed in the discussion.
- Checks to try
- New pump fitted with no change
- Original pump bench tested and found to work
- Owner stated the pump was getting power
- Parts or tools mentioned
- Pump
- Program control unit (timer)
- PCB
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
It sounds like a fault on the neutral return on the water pump. The pump is clearly OK as you've run it separately, and if you know it's getting power, then it must be the neutral return that's not getting through.
It could be a fault at the program control unit (timer), but these are expensive parts. Buying a new timer carries a risk, because no one will sell you one with a guarantee. Therefore, if you replace it and it still doesn't work, or you introduce a fault because you wire it up wrong you have problems.
There is a company that repairs washing machine timers and pcbs, which is another possible option called QER
Alternatively, if your washing machine is less than 5 years old, you could get Hoover to fix it under the free 5 year parts guarantee ( I have a 5 year parts guarantee - should I use it? ) They will supply the part free and charge just the labour which should still be little more than the cost of a new control board.
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
How does one remove front panel to gain access to the drain pump of a Bosch VarioPerfect Serie | 4 model WAN24001GB/19 ?
1 answer • 15 replies
Is this a failing drain pump motor?
1 answer • 2 replies
Heatpump
1 answer • 1 reply
Will this just be a drain pump replacement?
1 answer • 6 replies
Self Clean drain pumps on Washing machines
1 answer • 5 replies
LG direct drive 7kg, all lights flash and pump drains the water.
1 answer • 1 reply
W2104 Check Drain. New pumps and still not fixed.
1 answer • 8 replies
Samsung Eco-Bubble combi, needs a new drain pump, but there's 2!
1 answer • 3 replies
Washing machine drain pump safe to bodge?
1 answer • 6 replies
Beko WTG721M1B washing machine drain pump
1 answer • 13 replies