Solved
Hotpoint

Hotpoint won't spin on full load

RKRKELLETT
Asked almost 8 years ago 9,889 views
0

I thought it was the brushes, but on my model the brushes are integral with the motor and I was told if it was the motor then it wouldn't be spinning properly at all! Well it dose spin but with only a few items at a time if I leave it, it just keeps refilling and emptying and sloshing around for hours!!!! Is there some kind of sensor in the machine that may have gone? Any help would be fab as I don't have the money to buy a new machine at the moment!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WUMD 962 GUK would not complete full spin on heavier loads

The problem
Hotpoint WUMD 962 GUK 9kg would do a full 1600 spin with small loads and clothes came out well spun, but with more than about half a load it would keep refilling, emptying and sloshing around for a long time instead of completing the spin properly.
Likely cause
A drainage-related issue indicated by fault code F05, resolved after the filter was checked. Earlier suggestions about motor brushes, out-of-balance loads or a slack belt were discussed, but these were not confirmed.
What fixed it
The user checked the filter after the machine finally displayed error code F05. After this, the machine returned to spinning normally.
Checks to try
  • Observed that the machine would spin properly on light loads but not heavier ones
  • Noted there was no obvious extra motor noise in normal use
  • Fault code F05 appeared
  • Checked the filter
Confirmed fixedGenerated 4 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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6 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 8 years ago

When the carbon brushes fail the motor usually stops running altogether. However, prior to that you can experience reduced performance from the motor. It is perfectly possible for carbon brushes to cause a motor to spin okay without any washing inside, or with a very light load, but not with a full load. If this is the case though you should be able to hear that the motor does not sound right. It should be making crackling sounds. Essentially the motor would be sparking excessively.

So if you observe the motor and listen carefully when it is spinning if it is making crackling grating sounds and is visibly sparking quite excessively then the motor is definitely suffering a problem.

Having said all that I am assuming that when you use the word spin you are referring to the actual spin cycle and not just rotation.

Whitegoods Help — appliance repair expert and forum host.
0
RK
RKELLETT
Answered almost 8 years ago

By the way it is a hotpoint WUMD 962 GUK 9kg load

0
RK
RKELLETT
Answered almost 8 years ago

Thank you Andy for your reply, it is definitely doing a full 1600 spin and the clothes are coming out well spun. It just docent seem to like to do a 1600 spin or infant any spin when it has more than half a load in? Also can't seem to hear any more noise from it that usual I heard a grinding the other day but that sounded like the bearings?

0
RK
RKELLETT
Answered almost 8 years ago

Hi Andy I have read your article on spin cycles but I can't see how to fix the problem? What part I need? and where to get it from? ETC. If this is a fixable issue I would like to give fixing it a go.

0
WH
WhitegoodshelpVerified Engineer
Answered almost 8 years ago

If the load isn't well balanced, washing machines will often refuse to go into top speed. If there is no sound of anything being wrong but it just sometimes doesn't do the full top spin it could just be the out of balance system restricting spin and there is no fault. Check this article Loading a washing machine

If you don't think it's related to out of balanced loads it could be a slack drive belt though that's rare these days. If a belt was quite slack it could slip with heavy loads in. It would have to be quite obviously loose though. You would be able to observe this though from the back with the back panel off (if it comes off). Other than that you would need an engineer to diagnose the fault. It's not something you can start swapping parts out with.

Whitegoods Help — appliance repair expert and forum host.
1
RK
RKELLETT
Answered over 7 years ago

ok thank you for your help, the machine finally gave me a error code of F05 so I checked the filter and now it works fine spinning as before, it had not occurred to me to check that.

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