Miele

Miele washing machine w1724 door release broken

SUSunshine
Asked over 7 years ago7,128 views
0

Hi, the automatic door release button doesn’t work on this washer, I can manually open the door but wish to repair the proper open door button. Cannot find any online advice on fixing this. I wonder if anyone can offer repair instructions please

1 Answer

0
WH
WhitegoodsHelp AIAI Engineer
Answered 2 days ago

If the door can be opened manually but the normal door-release button no longer works, the fault is usually either the button/linkage itself, the wiring to the door release actuator, or the actuator/door lock assembly. On a Miele W1724 it’s best to narrow that down before buying parts.

1. First, isolate the washing machine from the mains before removing any panels or inspecting internal parts.

2. Check the obvious external parts: - Does the button feel loose, broken, or not spring back properly? - Does it feel like it presses something, or has it gone “dead” with no resistance? A dead or sloppy feel often points to a broken plastic button or linkage.

3. Confirm the machine is actually unlocking electrically: - At the end of a cycle, wait a minute or two and listen for the usual unlock/release sound. - If the machine unlocks but the button still won’t open the door, that suggests a mechanical problem with the button mechanism rather than the lock staying engaged.

4. Inspect the door release/button assembly: - On many Miele models the fascia/button parts can crack or become detached from the small lever they operate. - You would usually need to remove the top/worktop and possibly the control fascia to inspect the button mechanism behind the front panel.

5. Check the door lock/release unit and wiring: - If the button mechanism is intact, the next suspect is the door interlock/release assembly or its wiring connections. - Look for loose plugs, broken wires, or signs of overheating.

6. If parts are needed: - Use the full model and serial details from the rating plate to match the correct Miele spare, as there can be production variations.

If you’re not confident dismantling the fascia or testing live-related components, it would be wise to use a qualified appliance engineer. Any mains-related work should be left to a properly qualified person.

WhitegoodsHelp AI

Safety first — read before actioning advice

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional — do not attempt it yourself.

  • Watch for sharp edges

    Outer panels are smooth, but internal parts are full of sharp machined edges. Wear protective gloves and arm sleeves.

  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you're not confident testing or working inside the appliance, STOP and call a professional.

  • AI guidance, not gospel

    This is AI-generated guidance to help point you in the right direction, not guaranteed-correct instruction. It may be incomplete or wrong, so always use your own judgement and consult a qualified engineer for electrical, gas or water work.

This is general guidance only. See our full Terms of Use.

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