Washing machine porthole cracked

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi ZWHB7140P washing machine door glass cracked

The problem

A Zanussi ZWHB7140P washing machine developed a large crack and a hole in the door glass/porthole during the final spin. The owner stopped the cycle and found missing glass, but did not find any item in the load that clearly caused the damage. They wanted to know whether only the porthole could be replaced and what screwdriver bits would be needed to remove the door and porthole fixings.

Likely cause

The exact cause of the glass cracking was not identified in the discussion. The thread only supports that the door glass/porthole was damaged and needed replacement.

What fixed it

Check whether the door glass is available as a separate spare for this model, because some doors can be dismantled while others are sealed and supplied only as a complete door. The owner reported locating a replacement porthole from Zanussi. A set of Torx bits was recommended for the screws.

Checks to try

• Inspected the door after stopping the cycle and found a large crack, a hole at the top, and missing glass
• Checked the washing after opening the door and did not find anything that obviously caused the damage
• Advised to check whether the door glass is available separately or whether a complete door is required
• Original poster located a replacement porthole from Zanussi

Parts or tools mentioned

• Replacement porthole/door glass
• Possible complete door assembly
• Torx screwdriver bits/set