Washing machine porthole cracked
Hi
I hope someone can help. Ive owned a Zanussi ZWHB7140P washing machine for 4 years without any issue and last week on a final spin the glass area of the door cracked. I managed to stop the machine with a couple of minutes left on the cycle but upon inspecting it i noticed a large crack through the porthole. There is also a hole at the top and some glass which obviously came out as it started to break. I cant work out what caused this as when opening the door i couldnt find anything in the washing that could have caused this.
Anyway i now need to fix this. Is it jus the porthole part i need from Zanussi? How easy is this to fix? I noticed there are different screws - some where the actual door is attached to the machine which im guessing i will need to remove and then the screws around where the porthole fits into the perimeter housing.
Can anyone guide me to which screwdriver bit i need as i havent found one i have that fits either of these screws.
Im a bit of a novice in repairs so any help is much appreciated
Thanks
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Zanussi ZWHB7140P washing machine door glass cracked
- The problem
- A Zanussi ZWHB7140P washing machine developed a large crack and a hole in the door glass/porthole during the final spin. The owner stopped the cycle and found missing glass, but did not find any item in the load that clearly caused the damage. They wanted to know whether only the porthole could be replaced and what screwdriver bits would be needed to remove the door and porthole fixings.
- Likely cause
- The exact cause of the glass cracking was not identified in the discussion. The thread only supports that the door glass/porthole was damaged and needed replacement.
- What fixed it
- Check whether the door glass is available as a separate spare for this model, because some doors can be dismantled while others are sealed and supplied only as a complete door. The owner reported locating a replacement porthole from Zanussi. A set of Torx bits was recommended for the screws.
- Checks to try
- Inspected the door after stopping the cycle and found a large crack, a hole at the top, and missing glass
- Checked the washing after opening the door and did not find anything that obviously caused the damage
- Advised to check whether the door glass is available separately or whether a complete door is required
- Original poster located a replacement porthole from Zanussi
- Parts or tools mentioned
- Replacement porthole/door glass
- Possible complete door assembly
- Torx screwdriver bits/set
4 Answers
Hello Paddy. They are all different, and some doors can be taken apart but some are now sealed and only come as a complete door. First thing is to check to see if the door glass is available as a spare or not. Try here Ransom Spares
Need Professional Help or Spare Parts?
Thanks. I've located a port hole I think I need from ZANUSSI. Couldn't find one any cheaper on another site. However not sure what screwdriver / bits I need as I have to remove the door and what holds the porthole in place. I think some of these screws are Torx but no idea what size despite lots of research
Probably. A set of Torx tools are essential these days, and very cheap. They are everywhere so will come in handy for loads of things.
Need Professional Help or Spare Parts?
Ok thanks. I will see if I can get something with a range of Torx numbered bits. Hopefully one of them will fit
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