Very noisy spin cycle and damaged case....
I've got a Hoover DHL14102D3 washing machine that is 14 months old. In the last week, the spin cycle has been getting noticeably noisier. Last night it sounded like there was a banging noise so I went down to the to utility room to find the machine had moved forwards about 2 or 3 feet. Also, there are now a number of dents on the washing machine case (front and side) that look like something has been rattling around inside at high speed trying to get out (see pictures).
Naturally, I'm angry that this has happened in such a short space of time so I need to find out what may have caused this, and is it a cost effective repair? I've done a forum search and found some info on noisy drums but nothing that mentions case damage as well....
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover DHL14102D3 noisy spin with cabinet dents, likely drum weight/suspension damage
- The problem
- A Hoover DHL14102D3 washing machine, about 14 months old, became noticeably louder on spin over a week, then banged violently enough to move forward by 2–3 feet. The cabinet was left with dents on the front and side, suggesting internal movement during spin.
- Likely cause
- The accepted reply says the damage was most likely caused by the front drum weight, usually concrete, striking the cabinet. The most strongly supported underlying cause is a fault with the drum suspension, specifically failed suspension dampers and/or top tub springs. A very large load was mentioned as another possible contributing factor, but this was not confirmed.
- What fixed it
- Recommended action was to inspect the suspension dampers and top tub springs, and check whether the drum is twisted to one side or leaning badly forwards or backwards. The exact repair was not confirmed in the discussion.
- Checks to try
- Check the suspension dampers
- Check the top tub springs
- Check whether the drum is twisted to one side
- Check whether the drum is leaning badly to the front or back
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hello. That damage must be caused by the front drum weight which is usually made of concrete. You need to check the suspension dampers and top tub springs that should hold the big drum inside central. If the drum is twisted to one side or leaning badly to the front or back there is a problem.
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Thanks for the reply. Any ideas what might have caused this? The machine is in regular use for a family but hasn't misused or relocated in anyway.
Hello. If you had a really big load in it could cause problems but if one of the suspension dampers or top drum springs has broken that would cause it too.
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