Solved
SW2022W

Rapid clicking and won't start (Swan SW2022W)

STSteve42
Asked about 7 years ago 8,224 views
0

Hi. I went to turn on my washing machine this morning and it tripped the electrics with a bang. I returned the trip switch and tried again.

This is what's now happening:

https://youtu.be/ZCni6w2WVGE

As soon as I turn the programme dial to begin (which typically acts as 'power on' but doesn't start the wash cycle itself), a loud repeated clicking happens (as in, 4 clicks a second) and the lights across the whole top section of buttons all flicker. When I return the programme dial to the off position, the clicking stops a second later.

What I've tried, to no avail:

Checked the drum, seal and filter for debris.

Inserted a new fuse in the plug.

Plugged the machine into a different wall outlet.

Had an electrician in to confirm the kitchen electrics and sockets are ok.

I don't have a continuity test meter to trace faults. Reading the information on this site, something is telling me it could be related to the door lock - I think because the clicking sound is similar to the one I normally hear when the door unlocks after a wash - it's just that right now there are a continuous stream of clicks. As far as I'm able to check this, I can't see any obstruction.

Has anyone experienced anything similar?

The machine is a Swan SW2022W and it was in the house when I moved in 6 months ago. I use it once a week, if that. It will be out of warranty now but I believe it is about 3 years old. Any help would be appreciated, thanks.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Swan SW2022W clicks rapidly and trips electrics, likely internal insulation fault

The problem
The washing machine tripped the electrics with a bang. Afterwards, turning the programme dial from off caused loud rapid clicking, around four clicks per second, with the top panel lights flickering. Switching back to off stopped the clicking shortly after. The machine would not start.
Likely cause
The accepted reply said the symptoms point to a probable insulation fault that caused the electrical trip, with possible damage to the PCB after the fault. This was presented as a likely diagnosis rather than a confirmed component failure.
What fixed it
No DIY repair was confirmed. The accepted advice was that tracing a fault that blows the electrics requires a specialist insulation test meter, so further diagnosis should be carried out by a suitably qualified appliance engineer. Replacement of the washing machine was also suggested as a realistic option.
Checks to try
  • Checked drum, door seal and filter for debris
  • Replaced the plug fuse
  • Tried a different wall outlet
  • Electrician confirmed the kitchen electrics and sockets were OK
Parts or tools mentioned
  • Plug fuse
  • Specialist insulation test meter

Safety: Because the appliance has already tripped the electrics with a bang, further diagnosis should be carried out by a suitably qualified appliance engineer.

Professional repair recommendedGenerated 14 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

It doesn't sound promising You need a specialist insulation test meter to trace faults that blow the electrics. So there's probably an insulation fault that blew the electrics and possibly damaged something in the pcb. You really need an engineer or a new washing machine to be honest.

Whitegoods Help — appliance repair expert and forum host.
0
ST
Steve42
Answered about 7 years ago

Ah right, I had a feeling it might be something like that. Oh well. Thanks for coming back to me Andy, I appreciate it.

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