Could this defect interfere with my machine's function in the long run?
For reasons beyond this post's topic I unboxed my machine (Beko WTG620M1W 6kg 1200rpm Freestanding Washing Machine) after the return period expired and it had a defect in the back (see attached pictures). It's basically a long split in the bottom part of the back. My question is: could this affect the machine's long term function or life expectancy somehow?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Beko WTG620M1W back panel split straightened and refitted
- The problem
- A Beko WTG620M1W washing machine was unpacked after the return period and found to have a long split/gap in the lower part of the rear panel. The concern was whether this damage could affect long-term function or lifespan.
- Likely cause
- The accepted reply said the rear panel appeared to have had pressure applied to it, possibly during transit. No internal component damage was confirmed.
- What fixed it
- The rear panel was removed, inspected visually from inside, straightened and refitted. The accepted advice noted that if the panel remained distorted it might rattle on spin, and if more extensive damage was found the supplier should be asked to repair or replace the machine. The poster confirmed the panel could be put back properly after straightening.
- Checks to try
- Rear panel removed
- Visual check that everything inside looked OK
- Rear panel straightened and refitted
3 Answers
Hello. If the washing machine has been received damaged then the return period shouldn't come into it. You wouldn't be returning it as such but complaining that it was received damage and asking for it to be fixed. You could potentially insist on them replacing it though.
It looks like the back panel had had some pressure applied to it somehow. It could have happened during transit although they are usually well protected. I would take off the back panel and check everything looks ok inside then try to straighten it out and refit it. The chances are it just wants straightening out and it will fit back fine. In current position it ma potentially rattle on spin a bit.
On the other hand if it looks like more extensive damage has been done you will need to complain, explain it went unnoticed due to a reasonable delay in unpacking. They would need to prove it was your fault.
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Hi, I took off the back panel as you advised and straightened it a bit then I could put it back properly. Hopefully the gap won't reappear, it looks like it won't. Thanks a lot for your very helpful input!
Excellent. Thanks for the update.
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