Solved

How to prevent my washing machine from walking

DRdraikin1
Asked about 7 years ago 9,906 views
0

Hi, I started to use my new machine (Beko WTG620M1W 6kg 1200rpm Freestanding Washing Machine) only to discover it has very poor stability. Even after adjusting its feet to make it perfectly level, it still moves around. Not only that, during spin-drying it sort of jumps from its left feet to its right feet, making a tremendous noise and making itself really go through a rough time. It's literally violent and almost scary to watch from closeby. It also hits the cupboard nearby. In other words, it's a disaster.

Any idea how to keep such machine still?

(and, is it me or this is bad design?)

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WTG620M1W violently moving on spin due to transit packaging left in place

The problem
A new Beko WTG620M1W 6kg 1200rpm freestanding washing machine was levelled but still moved violently, jumped from side to side during spin, made a tremendous noise and hit nearby cupboards.
Likely cause
Transit packaging had not been fully removed. The discussion specifically identified the transport bolts at the back, which would prevent the drum suspension from moving correctly and cause severe movement on spin.
What fixed it
Check the installation instructions and remove all transit packaging, including the rear transport bolts as well as the lower polystyrene packing piece. After the missed bolts were removed, the machine ran pretty still and silent. A forum reply stated lasting damage was not considered likely from the earlier use with the bolts fitted, though cosmetic damage from knocking into surroundings was possible.
Checks to try
  • Machine feet had been adjusted to make it level
  • Lower polystyrene packaging reinforcement had already been removed
  • Instruction manual section for removing transit packaging was checked
  • Transport bolts or plastic pegs at the back were identified as needing removal
Confirmed fixedGenerated 4 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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7 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

Has the transit packaging definitely been removed? It sounds like it hasn't. That would cause the suspension to seize up and the washing machine would jump around on spin with laundry inside because the suspension couldn't move.

Whitegoods Help — appliance repair expert and forum host.
0
DR
draikin1
Answered about 7 years ago

There's something called "packaging reinforcement", a big piece of polystyrene in the bottom of the machine, that I had to remove (which I did) at the beginning. Is it what you're referring to?

0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

Hello, yes, though usually there are multiple things to remove. Often there are bolts or plastic pegs at the back holding the outer drum in place that have to be removed. Do you have a leaflet or can you see the page in the instruction manual that instructs on removing the transit packaging?

Whitegoods Help — appliance repair expert and forum host.
1
DR
draikin1
Answered about 7 years ago

I initially missed the section mentioning these bolts, feeling like a complete idiot. Now the machine is pretty still and silent, thanks man.

I'm wondering though, after several uses with bolts in and hence the machine vibrating like hell, did I reduce its lifetime?

0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

Many thanks for the update. It will be useful for others. No I don't think it is likely to have suffered any damage. All the movement of the outer drum that should have been absorbed by the suspension will have transferred to movement of the whole machine. Ironically the transit packaging prevents any damage because the outer drum was effectively seized up. The most likely potential for damage would be if the washing machine got dented or scratched after knocking into something.

Whitegoods Help — appliance repair expert and forum host.
1
DR
draikin1
Answered about 7 years ago

That's reassuring, thank you very much for the clarification!

1
DE
derekpittx
Answered over 6 years ago

hello,

Thank you so much for sharing this helpful information, it helped me alot

Thanks and regards.:)

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