Condenser container in door cracked
Lots of people are experiencing cracks and leaks in the Candy tumble dryer door water container that collects condensed water from the laundry when drying.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Cracked Candy dryer door water container causing leaks
- The problem
- The discussion describes cracking and leaking of the water container built into the door on a Candy condenser or heat pump dryer. No exact model number was supplied.
- Likely cause
- Most strongly supported diagnosis is a crack in the moulded plastic door reservoir itself. The accepted reply also notes possible leakage from the valve, seal or outlet area, but no specific fault point was confirmed in this thread.
- What fixed it
- Recommended action was to remove and dry the door container, refill it over a sink to confirm the leak source, and replace the complete door reservoir assembly if the tank itself is cracked. Adhesive or sealant repairs were not recommended as a reliable long-term fix. The poster was also advised to check parts using the full model number and, if this is a known recurring issue, contact Candy for any possible goodwill support. The exact repair carried out was not confirmed.
- Checks to try
- Remove and empty the door container
- Dry the container thoroughly
- Refill it over a sink to identify the leak source
- Inspect for stress marks or distortion around the handle, hinge side or filler neck
- Check whether the leak is from the valve, seal or outlet area
- Use the full model number from the rating plate when checking parts availability
- Parts or tools mentioned
- Complete door reservoir assembly
Safety: Isolate the appliance from the mains before inspecting or removing parts. Further diagnosis should be carried out by a suitably qualified appliance engineer if the leak source is unclear or dismantling is required.
1 Answer
This is a fairly common complaint on some Candy/Hoover condenser and heat pump dryers where the water reservoir is built into the door. Once the plastic cracks, it will usually leak progressively more and there is rarely a reliable long-term repair.
1. Check exactly where it is leaking Remove and empty the door container, dry it thoroughly, then refill it over a sink. If the crack is in the moulded tank itself, replacement is normally the proper cure. If water is coming from the valve, seal, or outlet area, sometimes only that part is at fault.
2. Inspect for obvious causes Look for distortion, stress marks around the handle, hinge side, or filler neck, and check whether the container has been over-tightened, dropped, or forced when refitting. Repeated heat cycling can make the plastic brittle.
3. Avoid relying on glue Most adhesives, sealants, and plastic weld repairs do not last well here because of heat, vibration, and repeated filling/emptying. They may work briefly, but leaks usually return.
4. Check parts availability Search by the full model number from the rating plate, not just “Candy dryer”. On many of these models the complete door reservoir is supplied as one assembly. Candy/Hoover spares suppliers may list it as a door tank, water container, or reservoir.
5. If it is a widespread design issue It is worth contacting Candy customer services with the exact model and serial number, especially if many owners are seeing the same failure. Even out of guarantee, they may offer goodwill, but this varies.
Isolate the appliance from the mains before inspecting or removing any parts. If the leak is not definitely from the container itself, or the dryer needs dismantling, use a qualified engineer, especially for any mains or sealed refrigeration work on heat pump models.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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