Condenser container in door cracked

This is a fairly common complaint on some Candy/Hoover condenser and heat pump dryers where the water reservoir is built into the door. Once the plastic cracks, it will usually leak progressively more and there is rarely a reliable long-term repair.

1. Check exactly where it is leaking Remove and empty the door container, dry it thoroughly, then refill it over a sink. If the crack is in the moulded tank itself, replacement is normally the proper cure. If water is coming from the valve, seal, or outlet area, sometimes only that part is at fault.

2. Inspect for obvious causes Look for distortion, stress marks around the handle, hinge side, or filler neck, and check whether the container has been over-tightened, dropped, or forced when refitting. Repeated heat cycling can make the plastic brittle.

3. Avoid relying on glue Most adhesives, sealants, and plastic weld repairs do not last well here because of heat, vibration, and repeated filling/emptying. They may work briefly, but leaks usually return.

4. Check parts availability Search by the full model number from the rating plate, not just “Candy dryer”. On many of these models the complete door reservoir is supplied as one assembly. Candy/Hoover spares suppliers may list it as a door tank, water container, or reservoir.

5. If it is a widespread design issue It is worth contacting Candy customer services with the exact model and serial number, especially if many owners are seeing the same failure. Even out of guarantee, they may offer goodwill, but this varies.

Isolate the appliance from the mains before inspecting or removing any parts. If the leak is not definitely from the container itself, or the dryer needs dismantling, use a qualified engineer, especially for any mains or sealed refrigeration work on heat pump models.

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