miele w3164 detergent drawer leak help
I hav miele w3164. During filling it start to leak thru detergent drawer door outside. The hose that takes the water from the drawer to the drum is not blocked with old detergent/softner residue, but the water goes too slowly, so it finds the next obvious escape, which is out the front! Pressure at inlet less than 6 atm. What can be problem?
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele W3164 leaks from detergent drawer during fill
- The problem
- A Miele W3164 washing machine was reported to leak out through the detergent drawer front while filling. The hose from the drawer to the drum had already been checked and was said not to be blocked, but water was draining away too slowly and overflowing out of the front.
- Likely cause
- Most strongly supported diagnosis was a restriction in the dispenser housing or outlet channels rather than the sump hose alone. Other suggested causes were blocked spray jets above the drawer, a misfitted or damaged drawer/insert, the machine leaning forward, or an inlet valve allowing too much water into the dispenser. The exact cause was not confirmed.
- What fixed it
- Recommended action was to clean and inspect the full dispenser housing, outlet channels, conditioner siphon insert and the spray holes/nozzles above the drawer, and to check the drawer fit and machine levelling. If those checks did not cure it, the dispenser assembly or inlet valve were suggested for further diagnosis by a suitably qualified appliance engineer. No completed repair was confirmed in the discussion.
- Checks to try
- Hose from detergent drawer to drum checked for blockage
- Dispenser housing inspected/cleaned
- Outlet channels checked
- Conditioner siphon insert checked
- Spray holes/nozzles above drawer checked
- Drawer fit and condition checked
- Machine levelling checked
- Inlet valve considered as possible cause
Safety: Isolate the appliance from the mains before inspecting internal parts. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
If water is overflowing from the dispenser front during fill, it usually means either too much water is being directed into the drawer, or it isn’t flowing through the dispenser housing quickly enough. On a Miele, both are possible.
1. Clean the whole dispenser housing, not just the sump hose You’ve checked the hose from drawer to tub, but also inspect the dispenser box itself, especially the roof, outlet channels and the conditioner siphon insert. A partial restriction there can slow the flow enough to make it spill out the front.
2. Check the jets/nozzles above the drawer Pull the drawer out and look up underneath the top of the dispenser area. The spray holes can fur up with limescale or detergent residue, which can make the water spray in the wrong direction or too forcefully at the front of the drawer.
3. Check the drawer fit and front flap/seal Make sure the drawer is sitting fully home and not cracked or distorted. If the softener insert or drawer sections are not seated properly, water can deflect forwards.
4. Consider the inlet valve overfilling the dispenser Even with normal house pressure, a faulty inlet valve can let in too much water, or both valve sections may energise together when only one should. That can overwhelm the dispenser and cause front leakage.
5. Check machine levelling If the washer leans forward slightly, water can run to the front of the dispenser and spill out.
Isolate the appliance from the mains before inspecting internal parts. If cleaning and levelling don’t cure it, the likely suspects are the dispenser assembly or inlet valve, which are best checked by a qualified engineer for any mains-related work.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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