Solved
WM714145W

WM714145W carbon brush burning

DADave Capstick
Asked over 6 years ago 7,908 views
0

Hi , on a spin at the end of wash the washing machine sounded louder than usual and gave off a slight smell of burning. Upon investigation it appears 1 of the carbon brushes has melted slightly the plastic surround. The brush has plenty of life left in it (length) so unsure why it has generated so much heat and melted some of the housing. I have checked the part of the motor it connects to and no obvious issues / reasons why it should have happened? Is it worth replacing the brushes or will the same happen again?

please note the unit is only about 1 year old but had stood unused for around 8 month then this occurred on the 2nd cycle following the gap in use . Your help is much appreciated.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

WM714145W burning smell and melted carbon brush housing

The problem
During the final spin, the WM714145W became louder than usual and produced a slight burning smell. Inspection found one motor carbon brush had melted its plastic housing slightly, although the brush still had plenty of length left. The machine had been unused for around eight months and this happened on the second cycle after being used again.
Likely cause
The accepted reply says this level of heat is unusual and could indicate either a stuck brush causing heavy sparking and heat, or the motor armature beginning to burn out if the smell was strong and pungent. The exact cause was not confirmed.
What fixed it
The accepted advice was that a new set of carbon brushes might cure the fault if a brush had stuck, but the contributor also warned that armature burn-out was a possibility. No confirmed repair was documented in the discussion.
Checks to try
  • Observed louder-than-usual spinning at end of wash
  • Noted a slight burning smell
  • Inspected the carbon brush and found slight melting of the plastic surround
  • Checked the part of the motor the brush connects to and found no obvious issue
Parts or tools mentioned
  • carbon brushes

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 6 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hello Dave. Yes it is unusual for so much heat to be generated, and not a good sign. If it gave off a smell of burning that lingered quite a lot was quite pungent it could be the armature starting to burn out. If the insulation on the windings starts to burn out it is a very strong and distinct smell. But if it was just a general faint smell of burning, or burning plastic it might not be the main armature. If the brush had just got stuck it can cause a lot of sparking and that of course can cause a lot of heat so there is a possibility that a new set of brushes might fix the fault.

Try to find time to read these articles, which I have written on carbon brushes to get more information and a better idea

Washing machine carbon brushes

washing machine motor sparking

Whitegoods Help — appliance repair expert and forum host.

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