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Miele

Miele W853 bearings

SBsb98
Asked over 6 years ago 5,350 views
0

Mielie Novatronic W853 - bearings

fairly certain bearings have gone - any advice on how to do this/is it easy-difficult would be appreciated as I can not find any info on the internet. I always repair my own vehicles so fairly competent diyer. The rest of the machine is in excellant order and thowing away a well built quite expensive machine would not be agreeable - but as i can find no info on how to do this i might just have to play it by ear!

Any help would be appreciated

stephen

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele Novotronic W853 noisy drum initially thought to be bearings, later found to have failed drum spider

The problem
A Miele Novotronic W853 developed noise and the owner believed the drum bearings had failed. The machine had also previously had vibration, a shredding door seal and replacement shock absorbers.
Likely cause
The final fault found was a corroded and split drum spider, riveted to the inner drum and broken on all three arms. The owner suspected the earlier vibration, door seal wear and bearing symptoms may all have been related, but that link was not confirmed.
What fixed it
The owner removed the drum from the top and fitted aftermarket bearings and seal, but the machine became even noisier afterwards. On stripping it again and separating the inner and outer drum, the broken spider was discovered. A new machine was then ordered. Exact repair of the original machine was not confirmed because it was not repaired.
Checks to try
  • Owner identified suspected bearing noise
  • Aftermarket kit obtained with inner bearing, outer bearing and seal
  • Drum removed from top after stripping machine
  • Bearings fitted but noise became worse
  • Inner and outer drum then split for inspection
  • Drum spider found corroded and split on all three sides
Parts or tools mentioned
  • aftermarket bearing kit SKU05ML02
  • inner bearing
  • outer bearing
  • seal

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Replacement recommendedGenerated 8 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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12 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hello there. Sadly the prices of some Miele washing machine spares is laughable if it wasn't so serious. The motor for example is over £500. I would check on the Miele web site to see if the parts are available and how much. You would also need a tub seal and the seal that protects the bearings from water.

Whitegoods Help — appliance repair expert and forum host.
0
SB
sb98
Answered over 6 years ago

my reply did not seem to get through - The miele kit is nearly £200!!!!!!! - i have found an aftermarket kit that they claim is high quality(for about £18) - I buy bearings from a local specialist and they are high quality and not expensive - so how miele can charge this sum is beyond belief given the machines are not cheap to start with. so i will have a go but any info on the process would be good - i have replaced the shock absorbers so know how to get the front off and the lid - i presume the drum has to come out through the top?

any info in next few days would be good as we need the washer working

thanks

stephen

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

You can't replace the drum bearings without replacing the drum bearing seal? I believe Miele call it an oil seal. BTW is that the price on the Miele web site? I've seen a lot of third party spares sites selling Mile spares at very inflated prices, presumably because they couldn't get a discount from Miele.

Whitegoods Help — appliance repair expert and forum host.
0
SB
sb98
Answered over 6 years ago

Hi Andy, the kit comes with the inner and outer bearings and the seal

stephen

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hi Stephen, what is this kit, an alternative to the Miele one?

Whitegoods Help — appliance repair expert and forum host.
0
SB
sb98
Answered over 6 years ago

yes its sold by UK white goods - SKU05ML02

stephen

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Wow, I can't imagine two bearings and a vital seal for £18 as a substitute for £200 parts being much good even accounting for the vast overpricing of the genuine part. Did you check the genuine price with Miele?

Whitegoods Help — appliance repair expert and forum host.
0
SB
sb98
Answered over 6 years ago

i know what you are saying, but when i buy car bearings from my local specialist they are under a tenner and are the best quality. Given that spending £200 on an oldish machine doesn't make sense to me (may as well put it towards a new machine). i will have to give it a go or scrap a perfectly good machine - (in the uk white goods blurb they state that there are cheap parts about but they source decent stuff. i would prefer to try and repair it as with anything, i don't like scapping things.

thanks for your time, its appreciated

stephen

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Aye good luck. Let us know how you get on.

Whitegoods Help — appliance repair expert and forum host.
1
SB
sb98
Answered over 6 years ago

hi Andy well, bought aftermarket bearings, this was a difficult job - as the case is solid the drum has to come out of the top, which means everything out then machine on its side to drag drum(very heavy) out on a board. time 8 hrs including fitting bearings. reasemble 5 hrs.start the machine even more noisy. i then took it out again and this time split the inner and outer drum - the spider riveted to the drum was corroded and split on all 3 sides (new machine ordered). over the last 6months i have replaced the door rubber(started to shred), the dampers as the machine was vibrating and finally the bearings! i cannot be sure but i supect that all these were related to the spider breaking down/collapsing. i wrote down a blow by blow list of taking the machine apart if anyone wants help with how you dismantle please ask

stephen

0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Thanks for the update. Yes I never recommend people trying to replace their own drum bearings. It's just such a big job and fraught with complications. It's too late now but to check if one of the drum spider arms is cracked or broken you can lift the drum at the 6 O'clock position where it meets the door seal and turn the drum all around the clock whilst checking to see if there is any movement at specific points. If there is a crack or break it should have excess play at the point where it's cracked.

Whitegoods Help — appliance repair expert and forum host.
0
MA
machra
Answered about 3 years ago

Hi SB98. Just started with the bearing problem and wonder if you still have the detailed description of how to remove the drum from a Miele washing machine?

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