My Lg Wd 12331 review
We have purchased this machine after reading Washerhelps review, and we found it at a good price, (£330 inc vat and delivery)
It comes with a one year manufacturers warranty.
We thought we would just go with that. I forgot to check out spares and availability, only remembering that Washerhelp said they were easy to work on. And if this turns out to be a lemon, we will go and try a top of the range next time, like Miele.
Call it an experiment:-)
This model has a 7kg drum (3.5 drying capacity)and adjustable spin speed from 400 to 1200
A hot and cold fill, which despite the discussions, I still prefer:-)
Also see Washerhelps comments on this thread.
http://www.washerhelp.co.uk/forums/index.php?showtopic=401
The instructions for commissioning the machine were easy to follow and clear. A large two sided sheet of instructions. You have to remove four large transit bolts (the spanner is supplied), and the holes left are then covered by some plastic caps which are also supplied, fitted to the back of the machine.
The instructions for leveling of the machine were on the same sheet very clear and using the other end of the spanner supplied to adjust the feet.
There are also helpful sections on what to use and procedures on different floor surfaces.
The base of the machine has a cover and also when you remove the top there is a complete metal cover.
The door opens wide to almost touch the front face. And the lock/catch is metal, and easy to open and close.
This is a very quiet machine on full spin (1200), a low gentle hum, (to my ears) the noisiest thing is the pump. I can live with that, but it is a bit of a shame.
I found the controls fairly easy and intuitive to use.
As Washerhelp said, it plays a little tune when you turn on the power, I usually hate beeps etc, but it is a rising scale, and pretty quick, so not bad.
The warning when the programme is finished is a kind of electronic cuckoo (again washerhelps description, but, accurate)
It only does this 6 or 7 times within seconds of finishing, and there is no more repeat of the alarm, then it shuts down the power and lights.
The door lock stays locked for about a minute, so even when you are drying stuff, you have to pause the programme and wait for the lock light to go out.
If you leave the machine on pause for longer than 4 minutes it shuts the power down.
So far I have no complaints, except I haven't quite figured out the dryer yet.
The controls are easy, with four drying options, which I haven't tried out yet.
The only one I have used so far is the normal, and it has taken ages for the stuff to dry. But I was used to a vented dryer in the past and I don't think that condensers work as well, or maybe it is just the compromise of a washer /dryer with a condenser. So can't really complain.
And like my last washer, ("sigh") there is a water puddle left in the bottom edge of the door seal after spinning, it doesn't drain away completely.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
LG WD 12331 early owner review with slow drying noted
- The problem
- This thread is an owner review of an LG WD 12331 washer-dryer rather than a repair case. The appliance was reported as washing quietly and operating normally overall. The only concern mentioned was that the drying cycle on the normal setting seemed to take a long time, and a small puddle of water remained in the bottom edge of the door seal after spinning.
- Likely cause
- The accepted reply said slow drying on a washer-dryer is often due to the drying load being smaller than the wash load, so overloading for drying could make it seem to take a very long time. The water left in the door seal was described as common and not usually a fault.
- What fixed it
- No repair was carried out. The accepted advice was to try spinning at full speed first, drying only about half a wash load, and separating heavy cottons from lighter items. The exact repair was not confirmed because no fault repair was documented.
- Checks to try
- Drying was tried on the normal setting
- Machine was reported very quiet on full 1200 spin
- Water puddle observed in the bottom edge of the door seal after spinning
- Accepted advice suggested checking drying performance with a smaller load and full spin first
Safety: Disconnect the appliance from the electricity supply before any inspection. Work involving mains electrics, gas or sealed refrigeration systems should only be carried out by a suitably qualified appliance engineer.
1 Answer
Thanks for posting such a detailed review. It’s genuinely useful, especially as there aren’t always many real-world reports on washer-dryers once people have lived with them for a bit.
A few comments on the points you raised:
1. **Quiet running** That does tally with many LG machines of that era. They were often very smooth on spin when correctly levelled, so that sounds promising.
2. **Hot and cold fill** Quite unusual now, and some people still prefer it for certain installations. Nothing wrong with that if it suits your plumbing and hot water system.
3. **Drying performance** This is probably the most important point for anyone considering a washer-dryer. They nearly always dry more slowly than a separate vented dryer, and the **drying load is much smaller than the wash load**. On a 7 kg wash / 3.5 kg dry machine, overloading for drying will make it seem to take forever. If you haven’t already, try: - spinning at full speed first - drying only about half a wash load - separating heavy cottons from lighter items
4. **Water left in the door seal** A small puddle in the bottom of the door seal is very common and not usually a fault. It’s more of a design nuisance than a breakdown issue.
5. **Door lock delay and auto power-off** Also fairly normal behaviour on many modern machines.
If you ever inspect anything internal, always isolate the appliance from the mains first. For any mains, gas, or sealed refrigeration work, use a qualified engineer.
Overall, it sounds like a positive early impression, especially for the price. A later update on reliability and drying results would be very helpful to others.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
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Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
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Turn off the water supply before disconnecting any hoses.
Know your limits
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AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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