Error 17 Beko washing machine. Stuck on play
Hi, I have a Beko wmi71641
A few days ago I tried to out on a wash but it wouldn’t start.
pressing the play/pause button does nothing.
i turned off the appliance and put the dial to the 12 o’clock position with the play/pause button pressed. I received the error code 17.
the advice online is to do a few rinse cycles but I can’t reset the machine to start a new programme.
the machine is still stuck on the flashing play icon.
i have checked the filter and cleared a few coins and water. All clear now.
would anyone know what the next steps would be for this problem
thanks in advance
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Beko WMI71641 shows error 17 and Start/Pause flashes without starting
- The problem
- Beko WMI71641 would not start a wash. Pressing the Start/Pause button did nothing, the machine stayed on a flashing play icon, and entering the test/reset position reportedly showed error code 17. The filter was checked and a few coins and some water were removed, but the fault remained.
- Likely cause
- The accepted reply says online meanings for error 17 may vary by model, so no single cause was confirmed. The strongest supported possibilities were a drain/pump issue leaving the machine waiting to empty, a door interlock or wiring fault, a faulty Start/Pause button/fascia switch, or a main control board fault.
- What fixed it
- Recommended action was to isolate the appliance from the mains, try a full power reset, then try a simple drain or spin programme. If still faulty, check for trapped water, drain hose blockage or kinks, sink spigot blockage, whether the pump impeller turns freely, and whether the door lock clicks when Start is pressed. If there is no response, further diagnosis by an engineer was advised. No completed repair was confirmed in the discussion.
- Checks to try
- Filter checked and cleared of coins and water
- Suggested full power reset by unplugging for 10-15 minutes
- Suggested trying a drain or spin programme
- Suggested checking drain hose for kinks or blockage
- Suggested checking sink spigot blockage
- Suggested checking whether pump impeller turns freely
- Suggested checking whether the door lock clicks/engages after pressing Start
- Suggested checking whether the Start/Pause button feels loose or jammed
Safety: Isolate the appliance from the mains before checks. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi, if the machine is stuck with the start/pause light flashing and won’t accept a new programme, the most useful approach is to work through the basics first rather than rely too much on an online “error 17” meaning, as these can vary by model and software version.
Before checking anything internal, isolate the appliance from the mains.
1. Try a proper reset Turn the selector to Off, unplug the machine for 10-15 minutes, then plug back in. Select a simple drain or spin programme and press Start. If it still ignores the button, note whether the door locks or clicks at all.
2. Check if there is still water trapped Even if the filter is now clear, a partial blockage in the pump or drain hose can leave the control waiting to empty. Check the drain hose for kinks, blockage at the sink spigot, and whether the pump impeller behind the filter turns freely.
3. Check the door lock behaviour If the machine does not think the door is safely locked, it often won’t start and may just flash Start/Pause. Close the door firmly and listen for the lock engaging a few seconds after pressing Start. If there is no click, the door interlock or wiring is a strong suspect.
4. Check the Start/Pause button itself If the button feels loose, jammed, or has no positive action, the switch on the fascia may have failed. That would also explain why you cannot begin or reset a programme.
5. If it still won’t respond The likely faults become the door interlock, control panel/button fault, pump/drain issue, or main control board fault.
If you’re not confident testing live electrical parts, it’s best to get a qualified appliance engineer in. Any mains-related checks should be left to a professional.
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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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