Clunking when filling - not water pressure (with video footage)
Hi guys,
I just bought a used, but very good condition washing machine and all of its sounds are very 'new' to me.
However, I've been noticing that on filling (at beginning and near end of cycle) that the machine has a repetitive 'clunk' sound.
Yet, it spins fine.
I have opened the lid and have taken a video of it - any ideas what this is ?
I have turned off the water, and it keeps doing it (so it's not related to water pressure).
Model: Fisher & Paykel WA7060G2. No error codes, washes fine & spins fine.
Here is a video of what I am talking about:
https://drive.google.com/file/d/120MF9pUtwMcl6IeTkcWRvb7TyrnS7g2b/view?usp=sharing
Should I be concerned ?
Any suggestions / comments woulde be greatly appreciated !
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Fisher & Paykel WA7060G2 clunking noise during fill
- The problem
- Used Fisher & Paykel WA7060G2 top-loading washing machine makes a repetitive clunking noise during filling at the start and near the end of the cycle. The machine reportedly washes and spins normally, shows no error codes, and the noise continues even with the water turned off.
- Likely cause
- Most strongly supported diagnosis is a component being switched or moved during fill rather than a spin, bearing or major drive fault. The accepted reply suggested the inlet valve area, diverter, actuator/brake, hose knocking, or cabinet/bowl movement from levelling as likely sources. The exact cause was not confirmed.
- What fixed it
- Recommended action was to confirm the noise only occurs during fill periods, check the machine is level and not rocking, inspect inlet and drain hoses for knocking against the cabinet or wall, and listen around the rear/top valve area. If competent, isolate from the mains and check for any loose valve bracket, suspension part, wiring loom or plastic component. No completed repair was confirmed in the thread.
- Checks to try
- Confirmed machine washes and spins normally
- Confirmed no error codes
- Confirmed noise occurs during filling at the beginning and near the end of the cycle
- Confirmed noise continues with the water turned off
- Check machine levelling and whether it rocks
- Check inlet and drain hoses are not tapping the cabinet or wall
- Listen around the rear/top valve area
- If isolated from mains and competent, check for loose internal components
Safety: Isolate the appliance from the mains before any internal inspection. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi,
If it only happens during the fill periods, but the washer washes and spins normally, the most likely causes are something switching or moving as the machine tries to fill rather than a drum/bearing fault. On a Fisher & Paykel top loader that often points to the inlet valve area, diverter, suspension settling, or the actuator/brake engaging between steps.
A few sensible checks:
1. Confirm exactly when it happens Does the clunk happen only when you hear the machine trying to take water, or also during agitation/drain? If it is strictly at the start/end of fill, that helps rule out bearings, motor and gearbox issues.
2. Pull the machine forward and check levelling An unlevel top loader can make quite a sharp knock as the cabinet or bowl shifts slightly. Make sure all feet are firmly down and it doesn’t rock.
3. Check for hose or pipe knocking Even with the tap turned off, a valve coil may still energise and click/clunk. Also check the inlet hoses and drain hose are not tapping the cabinet or wall.
4. Listen from the rear/top valve area The water inlet valve or diverter can make repeated knocking if it is being pulsed on and off by the control. That can be fairly normal on some machines, but unusually loud knocking could mean a worn valve, loose mounting, or actuator.
5. Remove the top only if you are competent Isolate from the mains first. Check for any loose valve bracket, suspension part, wiring loom, or plastic component moving when the noise occurs.
6. Should you worry? If there are no leaks, no burning smell, no failure to fill, and spin/agitation are normal, it may not be urgent. But if the noise is getting worse, I’d have it checked before regular use.
Without hearing the video directly I can’t be definite, but it does not sound like a classic major spin fault from your description. If you need to inspect internal parts, isolate the appliance from the mains first, and for any mains-related work use a qualified appliance engineer.
WhitegoodsHelp AI
WhitegoodsHelp AI Assistant
This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.
SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
Know your limits
If you are not confident testing or working inside the appliance, stop and call a professional.
AI guidance, not guaranteed
This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.
This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.
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