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Servis

servis w714f4hds - could it be the PCB?

ROrooha
Asked about 6 years ago 6,971 views
0

hi - my washing machine has been playing up for a while now. Part way through a standard cycle it will end the cycle (usually about 20 mins in) and drain the machine. If it try a spin cycle it might spin full tilt or might just spin slowly. A rinse cycle might fully complete or get to ten minutes from the end and just keep drum spinning fairly slowly with no water for ever. And if i unplug it and leave it overnight then it will work fine for one load before going back to stopping part way through a cycle. I've checked everything i can think of - no blockages or leakages that i can find, the re-circulation and drain pumps seem fine, plenty of meat on the bushes of the motor, door lock seems okay, no error codes on the display etc. So i'm pretty much stumped as to the root cause and think perhaps the PCB is the most likely culprit. I'd get a repair guy in to diagnose and sort it but i fell I'm probably quite close to the solution and its grinding my gears ...

any thoughts or suggestions appreciated ...

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Servis W714F4HDS ends cycles early; PCB suspected but not confirmed

The problem
The Servis W714F4HDS was reported to stop part way through a normal wash, usually after about 20 minutes, then drain. Spin performance was inconsistent, sometimes reaching full speed and sometimes only spinning slowly. Rinse could either complete or continue slowly spinning with no water near the end. After being unplugged overnight it would usually complete one load before the fault returned. No error codes were shown.
Likely cause
The strongest diagnosis in the discussion was that if the wash aborts after around 20 minutes, a non-working heating element can sometimes cause the control software to detect no temperature rise and end the cycle. A blockage in the pressure system was also suggested. A PCB fault was considered possible by the original poster and could make the machine uneconomical to repair, but it was not confirmed.
What fixed it
Recommended action was to consider heating-related and pressure-system faults rather than assuming the PCB immediately. If the PCB proved faulty, the accepted reply suggested repair might be beyond economic viability. The exact repair was not confirmed in the thread.
Checks to try
  • Checked for blockages
  • Checked for leakages
  • Re-circulation pump appeared fine
  • Drain pump appeared fine
  • Motor brushes had plenty of wear material left
  • Door lock seemed okay
  • No error codes on display
Parts or tools mentioned
  • PCB
  • heating element

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

Unfortunately many of the Servis washing machines were very cheap to buy and the part's extremely expensive making them not worth repairing a lot of the time. I number one customer had with the Servis washing machine she bought for about £180.02 months out of its guarantee the PCB had failed but then you PCB was £130 just for the part.

If the washing machine aborts the wash cycle after about twenty minutes it can sometimes be caused because the heating element isn't working and the software has detected no rise in temperature. However, that shouldn't affect the spin cycle. Blockages in the pressure system can cause problems. If it is the PCB may well be beyond economic repair.

Whitegoods Help — appliance repair expert and forum host.

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