Solved

Drum rotation not in line

NOnorm
Asked almost 6 years ago 6,548 views
0

Hi

My 15 year old Miele washing machine just started making noise in the fast spin cycle and both drum and door seal get very hot.

Checked dampers, springs, both good, no bearing noise or movement.

I noticed that with door seal off the inner drum was not rotation in line as if it were slightly buckled (not 100% round).

Would a door seal take up what is in effect a a small varying gap between the inner and outer drum?

It seems to be running 1-2cm out of aligment.

As said only just started so no idea if this was from new or use. Any pointers gratefully received.

Thanks

Norm

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele washer noisy on fast spin with hot drum and door seal

The problem
A 15-year-old Miele washing machine had newly developed noise during fast spin, and both the drum area and door seal became very hot. The owner had checked the dampers and springs and reported no obvious bearing noise or movement. With the door seal removed, the inner drum appeared to run slightly out of true, with a varying gap estimated at 1–2 cm.
Likely cause
The accepted reply said the most likely explanation was the drum lip catching on the door seal, causing the noise and heat. It was also suggested that if there is drum movement, possible serious causes could include worn drum bearings or a cracked/corroded drum spider, but these were not confirmed.
What fixed it
The accepted advice was to determine whether the drum is physically catching on the door seal, as this would explain the heat and noise and would damage the seal. No completed repair was documented in the discussion, so the exact fix was not confirmed.
Checks to try
  • Owner checked dampers and springs and found them good
  • Owner reported no bearing noise or movement
  • Inner drum observed to be running slightly out of line with a varying gap
  • Accepted reply advised checking whether the drum lip was catching on the door seal
  • Accepted reply noted the seal may become sticky or tacky where contact occurs

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hello there. If the door seal is getting very hot I would say that the drum must be catching on it? It is normal for drums to be not 100% round and it is normal for there to be a small varying gap though 1 to 2 cm out does sound on the large side. If the drum lip is catching on the door seal it will generate noise and heat and of course damage the seal. It should go sticky and tacky where it contacts.

If the drum bearings have worn allowing the drum to move up and down all the drum spider has cracked or corroded causing the drum to lift and have play in it at one particular point on the drum then it's quite serious. Is the drum catching on the door seal?

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.