Identify relay for door lock
Hi folks,
I have an Electrolux EWF10843 in front of me with an intermittent, non-opening door lock.
Have checked the following;
Pressure switch and tube
Door lock
Inlet solenoids
All pass with flying colours so suspecting the relay on the main board.
However, I cannot find a service manual for this model ( have seen 1 UK video for changing the lock so I have assumed this model is available in the UK) so cannot identify which relay I need to attack.
Anyone know which or a test to find it. I've elected not to remove the board until I have the info.
1 Answer
If the lock itself and its wiring really are sound, the control board is a fair suspicion on these Electrolux-built machines. That said, I’d be a bit careful about assuming it’s a dedicated “door lock relay” straight away, because on some versions the lock is driven via a triac or track on the PCB rather than a simple relay.
Before inspecting internal parts, isolate the appliance from the mains.
1. Check exactly what the fault is Does the lock fail to lock at the start, or does it lock but fail to release at the end? That matters. A non-opening door can also be caused by the control still “seeing” water in the drum, so confirm it is fully drained when the fault appears.
2. Verify voltage at the door interlock With the machine reassembled enough to run safely, check whether the interlock is being fed when a cycle starts, and whether the feed is removed at the end. If the board never sends supply, the fault is upstream on the PCB or harness.
3. Inspect the board rather than hunting one relay blind Remove the module and look for: - burnt tracks - dry joints, especially around larger components/connectors - heat marks near relays/triacs - damaged connector pins for the lock circuit
4. Trace the lock wires from the harness plug on the PCB That usually identifies the switching component much faster than a service sheet. Follow the PCB track from the door lock connector to the controlling device.
5. Don’t overlook intermittent harness faults Tug-test and continuity-check the loom from board to lock. Intermittent breaks near the cabinet flex points are common.
If you can post clear photos of the PCB front and back, especially around the door lock connector, it should be possible to narrow down whether it’s a relay, triac, or bad solder joint. For any live testing or board-level repair, if you’re not fully confident, use a qualified engineer.
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Safety first — read before actioning advice
Never work on a live appliance
Always unplug it at the mains before going near it with any tools.
Never attempt gas work
By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional — do not attempt it yourself.
Watch for sharp edges
Outer panels are smooth, but internal parts are full of sharp machined edges. Wear protective gloves and arm sleeves.
Water appliances can leak
Turn off the water supply before disconnecting any hoses.
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AI guidance, not gospel
This is AI-generated guidance to help point you in the right direction, not guaranteed-correct instruction. It may be incomplete or wrong, so always use your own judgement and consult a qualified engineer for electrical, gas or water work.
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