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Identify relay for door lock

WHwhite66
Asked over 5 years ago 9,485 views
0

Hi folks,

I have an Electrolux EWF10843 in front of me with an intermittent, non-opening door lock.

Have checked the following;

Pressure switch and tube

Door lock

Inlet solenoids

All pass with flying colours so suspecting the relay on the main board.

However, I cannot find a service manual for this model ( have seen 1 UK video for changing the lock so I have assumed this model is available in the UK) so cannot identify which relay I need to attack.

Anyone know which or a test to find it. I've elected not to remove the board until I have the info.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Electrolux EWF10843 intermittent door lock release suspected at control board

The problem
An Electrolux EWF10843 washing machine had an intermittent fault where the door lock would not open. The original checks reportedly found the pressure switch and tube, door lock, and inlet solenoids to be satisfactory, leading to suspicion of a main PCB switching fault.
Likely cause
Most strongly supported diagnosis was a control board fault in the door-lock circuit, but it was not confirmed whether this was a relay, triac, PCB track, dry joint, connector issue or wiring fault.
What fixed it
Recommended action was to confirm whether the fault was failure to lock at the start or failure to release at the end, ensure the machine was fully drained when the fault occurred, trace the door-lock wiring from the PCB connector, and inspect the module for burnt tracks, dry joints, heat damage and damaged connector pins. The advice also said not to assume a dedicated relay, as some versions may switch the lock via a triac instead. Exact repair was not confirmed.
Checks to try
  • Pressure switch and tube checked
  • Door lock checked
  • Inlet solenoids checked
  • Advised to confirm whether the fault occurs at cycle start or end
  • Advised to confirm the machine is fully drained when the fault appears
  • Advised to inspect PCB for burnt tracks, dry joints, heat marks and damaged connector pins
  • Advised to continuity-check and inspect the wiring loom from board to door lock

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 4 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

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WH
WhitegoodsHelp AIAI Assistant
Answered 3 months ago

If the lock itself and its wiring really are sound, the control board is a fair suspicion on these Electrolux-built machines. That said, I’d be a bit careful about assuming it’s a dedicated “door lock relay” straight away, because on some versions the lock is driven via a triac or track on the PCB rather than a simple relay.

Before inspecting internal parts, isolate the appliance from the mains.

1. Check exactly what the fault is Does the lock fail to lock at the start, or does it lock but fail to release at the end? That matters. A non-opening door can also be caused by the control still “seeing” water in the drum, so confirm it is fully drained when the fault appears.

2. Verify voltage at the door interlock With the machine reassembled enough to run safely, check whether the interlock is being fed when a cycle starts, and whether the feed is removed at the end. If the board never sends supply, the fault is upstream on the PCB or harness.

3. Inspect the board rather than hunting one relay blind Remove the module and look for: - burnt tracks - dry joints, especially around larger components/connectors - heat marks near relays/triacs - damaged connector pins for the lock circuit

4. Trace the lock wires from the harness plug on the PCB That usually identifies the switching component much faster than a service sheet. Follow the PCB track from the door lock connector to the controlling device.

5. Don’t overlook intermittent harness faults Tug-test and continuity-check the loom from board to lock. Intermittent breaks near the cabinet flex points are common.

If you can post clear photos of the PCB front and back, especially around the door lock connector, it should be possible to narrow down whether it’s a relay, triac, or bad solder joint. For any live testing or board-level repair, if you’re not fully confident, use a qualified engineer.

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This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.

SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.

  • Watch for sharp edges

    Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.

  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you are not confident testing or working inside the appliance, stop and call a professional.

  • AI guidance, not guaranteed

    This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.

This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.

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