Solved
Indesit
Error Code H2O

Indesit Innex H2O warning

CHChuzupop
Asked about 4 years ago 7,331 views
0

Hello all. I have an Indesit Innex with an H2O warning. I have had them before but have always been able to clear it. I have cleaned all filters had top off cleaned everything.

Water is coming in. After about ten minutes for the second amount of water the H20 comes on a small amount of water comes in then stops.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Indesit Innex shows H2O warning during later fill

The problem
Indesit Innex washing machine displayed H2O after the initial fill. Water entered normally at first, then about 10 minutes later a small amount of water came in for the next fill and the machine stopped with the warning. The same behaviour was reported on rinse/spin.
Likely cause
Most strongly supported diagnosis was a problem with one of the inlet valves, as the machine appeared to have two valves and water was only seen coming from the left-hand side of the soap dispenser. A blocked or failed second valve was considered likely. Siphoning from the drain hose was also suggested as a possible explanation, but this was not confirmed.
What fixed it
The advised action was to check whether one inlet valve was not operating, including comparing the two valves if possible, and replace a valve only if found faulty. The original poster reported dirt/muck in the valve area, cleaned it, and then ordered a replacement valve because one valve seemed likely to be the issue. The thread was marked solved, but the discussion does not confirm that fitting the replacement fixed the machine.
Checks to try
  • Cleaned filters
  • Top removed and cleaned
  • Tried adding water through the soap dispenser when the error appeared
  • Tested behaviour on rinse/spin cycle
  • Observed water coming from the left-hand side of the soap dispenser and not the right
  • Found muck/dirt around the valve area
Parts or tools mentioned
  • Replacement inlet valve
  • Continuity tester

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 Β· AI summaries can make mistakes β€” read the full thread below.
Was this summary helpful?

17 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

Hi. H20 warning is usually no water available. Is the drum slowly losing water down the drain by any chance? I wouldn't expect any water would need to be added after just 10 minutes.

Whitegoods Help β€” appliance repair expert and forum host.
0
CH
Chuzupop
Answered about 4 years ago

No. That's just how it works. But won't move past because of warning message.

0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

I've not heard of a washing machine adding extra water after 10 minutes. Unless it's on an extremely short wash cycle. They should normally fill with water to wash level then heat and wash until water gets to temperature, and then move onto rinses.

What does it do if you put it on a rinse and spin only cycle?

Whitegoods Help β€” appliance repair expert and forum host.
0
CH
Chuzupop
Answered about 4 years ago

I use a cold wash as I am on solar. It has always worked like that. It's the same on any cycle πŸ˜₯

0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

I'm struggling to come up with an explanation as to why it apparently fills up with water OK at first, which demonstrates that everything is working OK, but then fail to fill up 10 minutes later (apart from it siphoning water that I initially mentioned).

You could try adding water into the soap dispenser when it gives the error or just before to see if it does anything.

Whitegoods Help β€” appliance repair expert and forum host.
0
CH
Chuzupop
Answered about 4 years ago

Me too. Yes I have done that πŸ˜₯ do you know how to reset the machine by chance? It's sooooo odd.

0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

You shouldn't have to reset anything. If there's a fault it displays an error code, but when the fault is cleared it should work OK.

Whitegoods Help β€” appliance repair expert and forum host.
0
CH
Chuzupop
Answered about 4 years ago

πŸ˜₯

0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

If there are two water valves it's possible that one works but the other doesn't. If by any chance a different valve is used for the second intake of water, and it is faulty that would explain it.

Alternatively, but on the same theme, if the second intake of water is actually the start of the rinses, and it's just an extremely short wash cycle, then the rinse valve could be faulty.

Have you tried my suggestion of seeing what it does on a rinse and spin only cycle?

Whitegoods Help β€” appliance repair expert and forum host.
0
AN
andyr12345
Answered about 4 years ago

is this youtube video of any help?

https://youtu.be/rxumPA4arZc

I have had indesit's and Hotpoints that monitor the water level throughout the wash and add further water to the drum if needed , but if the water is syphoning out of the drain hose at the back (say if the drain hose does not go high enough into the standpipe behind the machine) then this syphoning can tell the pressure water level switch to add more water to the drum later on in the wash.

1
CH
Chuzupop
Answered about 4 years ago

Hi Thank you. Yes there are two valves and what you are saying makes sense. I did clean them and there was muck in them. Maybe I didn't clean them well enough. Water comes out of the left hand side of the soap box and not the right. I will take it out again tomorrow and soak in hot water? It is the same on the rinse spin cycle. Thank you, Sarah.

0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

It's possible that one valve has failed. If you have a continuity tester you can compare the resistance of them. If one is open circuit it needs replacing.

Whitegoods Help β€” appliance repair expert and forum host.
0
CH
Chuzupop
Answered about 4 years ago

Yes I think that is the case. I have ordered a replacement. They look very dirty. Thank you so much for you help I appreciate it. Sarah. πŸ™ƒ

0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

Thanks, and good luck. I wouldn't recommend ordering any spare parts unless you have shown it is definitely faulty - so fingers crossed.

Whitegoods Help β€” appliance repair expert and forum host.
0
CH
Chuzupop
Answered about 4 years ago

Hi Andy have bought this machine, have got it home everything is inside and I cannot open the door there is no handle. Obviously a child proof lock. Any ideas? πŸ™ˆπŸ™ˆπŸ™ˆπŸ™ˆπŸ™ˆ It's an Indesit.

0
WH
WhitegoodshelpVerified Engineer
Answered about 4 years ago

I would assume you just pull on the door handle that's built into the door.

Whitegoods Help β€” appliance repair expert and forum host.
0
AN
andyr12345
Answered about 4 years ago

@Chuzupop - try plugging it in and select 'pump out' - not spin and put the dial to no spin , hopefully it will pump out if there is any bit of water in the drum and then it will finish (might take just 2 minutes) and then you will hear the door click and then you will be able to open up the door also check when its plugged in, that the child lock is turned off.

Other than that , some hotpoints and Indesit's have an emergency way to unlock the door from either taking the door kick off at the bottom of the machine , or getting to it from underneath the machine.

Your Answer

Sign in to share your expertise and post an answer.

Need an engineer?

Find an Engineer

Rather leave it to a pro? Find a local engineer to diagnose and repair your Indesit.

  • Search by your postcode
  • See the checks each business has passed
  • Compare ratings and call-out charges

Need a spare part?

Spare Parts Guide

Fix it yourself for less. Work out which part your Indesit needs before you order anything.

  • Match the symptom to the likely part
  • How to find your full model number
  • When a genuine part is the safer choice