Siphon problem or has the machine been moved too much?
Model Candy aquamatic tempo approx 2018. I recently moved into an old apartment where the bathroom renovation is scheduled to be in 2024 and ever since I moved, making the washing machine work properly has been a nightmare. The washing machine has been moved twice and has been in storage for a year before.
I called a professional for the installation for insurance reasons also believing it would make a difference, but the machine has been having some issues with vibrations. I was also disappointed to discover that the nearest drainage for the washing machine is the toilet, there is no other pipe, which is very inconvenient. I tried to make things better by buying a rubber matt for the vibrations.
Frustrated with the drainage situation, I got the brilliant idea to replace the drainage hose to a slightly longer one, to see if it could drain the dirty water into the floor instead, where there is a hole for the bathtub drain, but I discovered that a low laying pipe, would trigger a siphon effect and drain all the water out without ever filling the drum. I discovered I would need a siphon break in order to be able to drain into the floor.
Given the unsuccessful attempt, I decided to put everything back as it was before, but unfortunately now the washing machine doesn't fill properly and it doesn't start the washing cycle. There is some water going in. At the beginning, it fills a little and you can hear the water flowing, but then it does some clicking sounds and spins a bit and tries to fill more on repeat. It keeps making a clicking sound like it's not able to move past the filling phase. When I reset the machine and select the centrifuge and drain program it works. I was careful when unplugging the hose and I didn't bend the washing machine too much. I was bending the machine just enough to reach the opening at the bottom, nothing crazy.
I can't find any leakage.
I don't understand why it's not working like before and if it's still a siphon problem, how was it working before with the same exact hose position? Are these problems occurring because the washing machine has been moved around? if so, what can I do?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Candy Aquamatic Tempo not progressing past fill after drain hose changes and moving
- The problem
- A Candy Aquamatic Tempo (approx. 2018) would not fill properly or start the wash cycle after the drain hose was replaced and then put back. The machine took in some water, then clicked, turned slightly and repeatedly tried to fill. Drain and spin/centrifuge could be selected separately. The machine had also been moved and had previous vibration issues.
- Likely cause
- The strongest supported diagnosis was an installation issue after moving, most likely siphoning from the drain hose position. The accepted reply also said problems after moving are commonly due to a kinked fill hose or a tap not fully turned on, but these were not confirmed. The later loss of centrifuge/spin was mentioned by the user but not diagnosed in the discussion.
- What fixed it
- Recommended action was to check for siphoning by listening or looking for water running away through the drain hose, and to make sure the drain hose was not pushed too far down the drain or discharging into a point that was too low. The user reported that after repositioning the hose, the siphoning seemed resolved. No confirmed repair for the later centrifuge/spin issue was provided.
- Checks to try
- Observed that some water entered but the wash cycle did not continue
- Drain and spin/centrifuge programme worked when selected
- Checked for leaks and found none
- Repositioned the drain hose/tube
- Advised to check for a kinked fill hose
- Advised to check that the water tap was fully on
- Advised to check whether water could be seen or heard running down the drain hose
- Parts or tools mentioned
- longer drainage hose
- rubber mat
3 Answers
Hi. Problems after moving a washing machine are usually caused by a kinked fill hose, faulty or not fully turned on tap or siphoning.
If it’s still siphoning you should be able to see or hear the water running down the drain hose and drain. If the drain hose is pushed too far down a standpipe or it pumps into something too low water will siphon out.
Need Professional Help or Spare Parts?
There is more information and a diagram here Washing machine fills but drains at same time
Need Professional Help or Spare Parts?
I tried again to put the tube better and the syphoning seemed to be resolved, but then the centrifuge wasn't working anymore XD
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